Tanatswa Kanengoni
Conder
Summary
Administrative professional with a strong background in enhancing operational efficiency and customer satisfaction. Experienced in utilising CRM data analysis to strengthen client relationships and support sales initiatives. Proven ability to multitask and maintain organisation, ensuring smooth office operations and successful event execution. Proficient in office software and collaborative teamwork, committed to contributing to a productive work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Client Relations and Sales Assistant
Suburbia Real Estate
Canberra, ACT
01.2024 - 12.2024
- Assisted three listing agents by handling up to ten property listings, ensuring adherence to marketing regulations.
- Boosted client satisfaction by comprehending needs and developing strong relationships, resulting in a 20% increase in loyalty.
- Leveraged CRM data for in-depth property evaluations, enhancing pricing strategies and increasing sales by 15%.
- Streamlined workflows for improved efficiency and faster transactions.
- Drove new business acquisition by conducting 150 weekly prospecting calls, expanding client reach and enhancing team success.
Food and Beverage Attendant, Hotel Realm
Hotel Realm
Canberra, ACT
10.2022 - Current
- Orchestrated large-scale functions for 400 guests, ensuring top-tier execution through effective communication and organisational skills.
- Exhibited keen attention to detail in food presentation and table settings.
- Demonstrated excellent time management by efficiently handling diverse responsibilities.
- Devised advanced serving methods to enhance operational efficiency. Fostered a cooperative work environment by collaborating closely with team members on event logistics.
Education
Certificate IV In Real Estate Practice -
Under The Hammer
Sydney, NSW08.2024
Senior Secondary Certificate -
Canberra College
Canberra, ACT12.2023
Skills
- Communication Skills
- Organisational Skills
- Time Management
- Customer Service
- Attention to Detail
- Problem-Solving
- Proficient in Office Software
- Multitasking
- Administrative Support
- Team Collaboration
- Adaptability
- Data Entry and Management
Certification
Statement of Attainment | CBD College First Aid Training
- First Aid, Basic Emergency Life Support, Cardiopulmonary Resuscitation.
Statement of Attainment | CTA Training Specialist
- Provide Responsible Service of Alcohol.
Additional Information
Volunteer Work: Born To Shine (Nonprofit Organisation)
- Actively volunteers with a nonprofit focused on empowering women through mental health promotion, career advancement, and community development. Assists in organising events that foster personal growth and engagement while contributing to social media content to raise awareness of the organisation’s initiatives.
Entrepreneurial Experience: Makeup Artistry
- Operates a successful personalised makeup artistry business, serving a diverse clientele for various occasions. Manages client scheduling and transactions to ensure exceptional service, maintains strong communication to foster long-term relationships, and develops effective marketing strategies to enhance visibility and attract new clients.
Timeline
Client Relations and Sales Assistant
Suburbia Real Estate
01.2024 - 12.2024
Food and Beverage Attendant, Hotel Realm
Hotel Realm
10.2022 - Current
Certificate IV In Real Estate Practice -
Under The Hammer
Senior Secondary Certificate -
Canberra College