Tanaya Boyne
Montmorency,VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Swimwear Galore
07.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Dental Assistant / Front Desk Receptionist
Rosanna Family Dental
02.2022 - 05.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Sterilized rooms and prepped equipment and instruments for 8-15 procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Waitress / Bartender
Franco & Co
03.2019 - 02.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Education
High School Diploma -
Eltham High School
Eltham, VIC11.2021
Skills
- Exceptional Customer Service
- Teamwork and collaboration
- Problem-Solving
- Customer Assistance
- Cash Handling
- Reliability and punctuality
- Flexible Schedule
- Product Knowledge
- Store maintenance
- POS system operations
Certification
- Responsible Service of Alcohol License - 2020
- Drivers License - 2022
Timeline
Retail Sales Associate
Swimwear Galore
07.2023 - Current
Dental Assistant / Front Desk Receptionist
Rosanna Family Dental
02.2022 - 05.2023
Waitress / Bartender
Franco & Co
03.2019 - 02.2022
High School Diploma -
Eltham High School
- Responsible Service of Alcohol License - 2020
- Drivers License - 2022
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