Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Personal Carer
Bethanie
07.2022 - Current
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
Provided safe mobility support to help patients move around personal and public spaces.
Insurance Claims Specialist
Royal Insurance Corporation Of Bhutan Ltd
06.2017 - 03.2022
Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
Enhanced customer satisfaction by efficiently managing insurance claims processes and providing timely resolutions.
Maintained compliance with industry regulations and standards by staying current on relevant laws, policies, and best practices for handling insurance claims.
Making minutes of meeting for claims approval from the higher authority
Education
Masters in Professional Accounting(Advanced) - Accounting
Murdoch University
Perth, WA
12.2023
Bachelor of Commerce - Finance
Gaeddu College of Business Studies
Bhutan
07.2016
Skills
Respectful and Compassionate
Critical Thinking
Proficient in ms word and excel
Daily living assistance
Emotional Support
Teamwork and Collaboration
Claims Investigation
Documentation skills
Decision-Making
Timeline
Personal Carer
Bethanie
07.2022 - Current
Insurance Claims Specialist
Royal Insurance Corporation Of Bhutan Ltd
06.2017 - 03.2022
Masters in Professional Accounting(Advanced) - Accounting
Murdoch University
Bachelor of Commerce - Finance
Gaeddu College of Business Studies
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