Taneille Young
Wagga Wagga ,NSW
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Store Manager
The Basewarehouse
Wagga Wagag, Nsw
11.2021 - 01.2025
- Established customer service standards and monitored staff compliance.
- Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitors.
- Resolved customer complaints in a professional manner.
- Ensured all safety protocols were followed at all times by staff members.
- Handled cash register transactions accurately while providing excellent customer service.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Coordinated stock replenishment processes as needed based on sales trends.
- Conducted regular meetings with staff members to discuss performance issues or new initiatives.
- Developed and maintained store policies and procedures.
- Recruited, trained and managed a team of 20+ employees.
- Organized merchandise displays according to seasonal promotions or special events.
- Created engaging merchandise presentations to motivate impulse purchases.
- Built and maintained strong working relationships with team members.
- Prepared and submitted nightly bank deposits.
Housekeeper
Hotel Victoria
Griffith, Nsw
01.2013 - 12.2015
- Changed bed linens and towels, tidied up rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Observed proper use of chemicals when cleaning various surfaces.
- Followed safety procedures when handling hazardous materials.
- Responded to requests from guests regarding housekeeping needs.
Store Manager
Instinct/Mossaic
Wagga Wagga , Nsw
02.2011 - 12.2013
- Created visual displays that attracted customers to merchandise in the store.
- Coordinated promotional activities such as contests, giveaways, discounts.
- Assisted customers with product selection based on their individual needs.
- Addressed customer inquiries via email or telephone in a professional manner.
- Assisted customers with selecting items based on their individual needs and preferences.
- Processed returns and exchanges according to company policy while providing excellent customer service.
- Recruited, trained, and managed staff; scheduled shifts and tracked employee attendance.
- Performed daily opening and closing duties such as counting cash drawer contents, reconciling discrepancies, restocking shelves.
Retail Sales Assistant
k-Mart
Wagag Wagga, Nsw
10.2007 - 01.2011
- Maintained an organized and clean store environment.
- Answered questions from customers about products and services.
- Informed customers of current sales promotions and discounts.
- Stocked shelves with merchandise according to company guidelines.
- Ensured compliance with company standards for quality customer service.
- Handled inventory control procedures such as cycle counts and stock replenishment.
- Operated the cash register, accepted payment, and issued receipts.
Nail Technician
The Beauty Bar
Wagga Wagag, Nsw
02.2006 - 02.2007
- Maintained cleanliness of the salon by disinfecting tools and equipment after use.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
- Provided excellent customer service through friendly interactions with clients.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Conducted consultations with clients to determine their needs and preferences.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Maintained customer records for future reference.
Receptionist
Griffith Massage Therapy
Griffith, Nsw
12.2003 - 03.2006
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
Education
Griffith High School
Griffith12-2003
Skills
- Team building
- Visual merchandising
- Customer service
- Staff scheduling
- Employee training
- Safety compliance
Certification
- cc
References
References available upon request.
Timeline
Store Manager
The Basewarehouse
11.2021 - 01.2025
Housekeeper
Hotel Victoria
01.2013 - 12.2015
Store Manager
Instinct/Mossaic
02.2011 - 12.2013
Retail Sales Assistant
k-Mart
10.2007 - 01.2011
Nail Technician
The Beauty Bar
02.2006 - 02.2007
Receptionist
Griffith Massage Therapy
12.2003 - 03.2006
Griffith High School
Similar Profiles
Ashish ChaudhariAshish Chaudhari
IT Support Specialist at Mentice InfoTechIT Support Specialist at Mentice InfoTech
Dion WaitDion Wait
Water Officer at Nari Nari Tribal CouncilWater Officer at Nari Nari Tribal Council
Samuel GleesonSamuel Gleeson
Linesman at ElecnorLinesman at Elecnor
Max LenehanMax Lenehan
Grain Harvest at Vince LenehanGrain Harvest at Vince Lenehan
Daniel VazquezDaniel Vazquez
Store-in-Store Manager/Store Manager at T-MobileStore-in-Store Manager/Store Manager at T-Mobile