Summary
Overview
Work History
Education
Skills
Timeline
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Taneisha Larkin

Coomera,QLD

Summary

Dedicated Customer Service professional with knowledge of being passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.

Overview

1
1
year of professional experience

Work History

Apprentice Hairdresser

Noho Hair Co
02.2022 - 08.2022
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.

Customer Service Agent

Sixt Rent A Car
10.2022 - 11.2022
  • Helped a large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Recommended products to customers and suggested other options if preferred product was unavailable.
  • Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.
  • Entered customer information into customized computer system with software to document and organize client records.

Education

Year 12 -

Helensvale Learning College
Helensvale, QLD
06.2020

Skills

  • Cash Register Operations
  • Building Customer Trust and Loyalty
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Responding to Difficult Customers
  • Selling Skills
  • Upselling Products and Services
  • Cash Counting

Timeline

Customer Service Agent

Sixt Rent A Car
10.2022 - 11.2022

Apprentice Hairdresser

Noho Hair Co
02.2022 - 08.2022

Year 12 -

Helensvale Learning College

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Taneisha Larkin