Taneisha Leatham
Shellharbour,NSW
Summary
Results-oriented individual with a passion for continuous learning and innovation. Utilizing analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Recognized for consistently achieving desired outcomes through a strategic approach and a strong focus on exceptional results. Committed to staying ahead of industry trends and continuously expanding knowledge to drive success in dynamic work settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Domestic Cleaner
Elleishas Property Services
11.2024 - 01.2025
- Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
- Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
- Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
- Accommodated special requests from clients, tailoring cleaning services to their specific needs.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Washed and put away kitchen dishes, utensils and glassware.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Housekeeping Cleaner
Kiama Shores Hotel
09.2024 - 11.2024
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
- Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Customer Service Representative
Stampys takeaway
07.2020 - 05.2023
- Provided accurate information about products and services to customers
- Answered customer inquiries and provided accurate information regarding products and services
- Identified opportunities for upselling additional products or services based on customer needs
- Prepared food items such as hamburgers, fries, sandwiches, salads according to restaurant standards
- Collaborated with other team members to ensure timely completion of tasks
- Provided quality customer service by adhering to company policies and procedures
- Regularly checked inventory levels for restocking needs
- Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes
- Ensured compliance with local health codes during food preparation processes
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing
- Ensured that all food products were prepared fresh daily and stored properly
- Operated cash register to process customer payments accurately and efficiently
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors
Education
Year 10 -
Lake Illawarra High School
Lake Illawarra10.2020
Skills
- Basic Math
- Dependable and Responsible
- Troubleshooting
- Relationship Building
- Training & Development
- Critical Thinking
- Communication
- Decision-Making
- Task Prioritization
- Interpersonal Communication
- Time Management
- Good attention to detail
- Ability to work in strict timeframe
Certification
Working with children’s check
NDIS check
Timeline
Domestic Cleaner
Elleishas Property Services
11.2024 - 01.2025
Housekeeping Cleaner
Kiama Shores Hotel
09.2024 - 11.2024
Customer Service Representative
Stampys takeaway
07.2020 - 05.2023
Year 10 -
Lake Illawarra High School
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