Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taneisha Wells

Maitland,NSW

Summary

Dynamic and reliable customer service professional with a proven track record at Reddy Express. Skilled in money handling and team collaboration, I excel in creating positive customer experiences while adhering to safety protocols. Committed to maintaining high standards, I thrive in fast-paced environments and consistently deliver exceptional service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Reddy Express
Hexham , NSW
08.2023 - Current
  • Operated cash register to process customer transactions accurately and efficiently.
  • Stocked shelves with merchandise and ensured that pricing was correct.
  • Processed credit card payments via POS terminal in a secure manner.
  • Responded promptly to emergency situations such as spills or fires according to company protocols.
  • Maintained cleanliness of the store, including floors, shelves, counters and windows.
  • Conducted routine inspections of gas station equipment including pumps, hoses, nozzles.

Sales Assistant

Bakers Cottage Cafe
East Maitland , NSW
01.2023 - 07.2023
  • Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
  • Followed all health code guidelines when handling food items.
  • Communicated effectively with co-workers regarding daily tasks.
  • Provided excellent customer service to all guests.
  • Provided training to new customer service representatives.

Cleaner

Ventia
Maitland , NSW
08.2022 - 01.2023
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Transported trash bags to designated disposal areas.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Sanitized frequented areas and equipment using approved supplies.

Receptionist

Assurance Protection & Investigations
East Maitland , NSW
03.2022 - 06.2022
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Scheduled appointments for clients, customers, and other visitors.

Trainee Assistant Educator

Goodstart Early Learning
Thornton , NSW
03.2019 - 11.2021
  • Monitored individual children during play times and ensured that everyone was included in activities.
  • Provided guidance and support when required for special needs children enrolled in program.
  • Maintained a safe environment for all children under care by adhering to safety regulations.
  • Supported parents by providing information about their child's growth, nutrition requirements.
  • Observed child behavior to assess their needs and plan activities accordingly.
  • Attended workshops and training sessions related to childcare education and best practices.

Education

High School Diploma -

Maitland High School
Maitland, NSW
11-2020

Skills

  • Customer service
  • Team collaboration
  • Money handling
  • Positive and professional
  • Reliable
  • Safety adherence

Certification

  • Certificate 3 in Early Childhood Education and Care
  • Certificate 2 in Hospitality

Timeline

Customer Service Representative

Reddy Express
08.2023 - Current

Sales Assistant

Bakers Cottage Cafe
01.2023 - 07.2023

Cleaner

Ventia
08.2022 - 01.2023

Receptionist

Assurance Protection & Investigations
03.2022 - 06.2022

Trainee Assistant Educator

Goodstart Early Learning
03.2019 - 11.2021

High School Diploma -

Maitland High School

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Taneisha Wells