Summary
Overview
Work History
Education
Skills
Timeline
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Tanelle Yamma

St Kilda

Summary

Results-driven professional with a proven track record in healthcare and retail sectors, specialising in pathology collection and pharmacy operations. At Healius PTY LTD, I effectively manage complex tasks with precision, including microorganism identification, phlebotomy, and adherence to stringent aseptic protocols. My ability to handle flexible hours, diverse testing procedures, and patient interactions demonstrates my commitment to excellence. In previous roles, I have excelled in prescription management, customer service, and team leadership, enhancing operational efficiency and accuracy. With a clear understanding of tasks and training, I am eager to contribute to team success through diligence, attention to detail, and exceptional organisational skills. Motivated to continuously learn and advance, I am dedicated to driving growth and achieving excellence in all professional endeavours.

Overview

11
11
years of professional experience

Work History

Pathology Collector

Healius PTY LTD
01.2021 - Current
  • Identified microorganisms present in samples and cultivated strains to support clinical diagnostics
  • Draw blood from patients according to tests requested from doctors
  • Maintained strict aseptic fields when collecting biological samples, minimising staff and patient infection risks
  • Prepare all tests and specimens needed for the test to be processed at the labs
  • Being able to identify tests and what is needed
  • Set up, maintained, and verified sterility of lab equipment and tools
  • Maintained energy and enthusiasm in a fast-paced environment
  • Adhered to social distancing protocols and wore a mask or face shield
  • Increased customer satisfaction by resolving issues
  • Able to work alone, is trusted to complete all tasks unsupervised
  • Participate in group work and complete all tasks that are given together
  • Worked flexible hours, night, weekend, and public holidays
  • Always on call
  • Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor
  • Performed nasal swab and rapid antibody testing via blood droplet collection
  • Collected and treated patient samples to test for COVID-19 infection
  • Donned and removed personal protective equipment (PPE) per company protocols
  • Disinfected tools, equipment, and surfaces between patients
  • Completed necessary reports and documentation on time and to specifications
  • Scheduled patients for appointments
  • Able to adapt when travelling to different sites to perform collection
  • Organising a travel bag needed for site work

Pharmacy assistant

Northern Territory Pharmacy
01.2018 - 01.2020
  • Team leader interpreting, validating, and filling prescription orders and counselling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible interactions
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions
  • Verified order information against computer database
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
  • Answered telephones and provided information about order status, store hours and pharmacy procedures
  • Provided administrative support including, filing, copying, and faxing
  • Greeted customers and responded to questions in a friendly and knowledgeable way
  • Prepared bills/banking for the company for closing and opening

Junior supervisor

Casuarina Woolworths
01.2014 - 01.2017
  • Verified accuracy of daily cashier batches by checking all receipts, cheques and cash
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet daily demand
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Interviewed, hired, and trained new employees for the wanted position
  • Developed training, task and process guidelines and communicated clear and concise directions to employees
  • Processed POS transactions, including cheques, cash and credit purchases or refunds
  • Worked with the management team to implement proper division of responsibilities

Education

Charles Darwin University, Bachelor of Nursing
NT

Charles Darwin University, Bachelor of Business An
NT

Casuarina Senior College, Year 12
NT

Skills

    - Identification & Cultivation

    - Phlebotomy Skills

    - Aseptic Technique

    - Lab Equipment Management

    - Adaptability and Flexibility

    - Documentation and Reporting

    - Health and Safety Protocols

    - Prescription Management

    - Customer Interaction

    - Administrative Skills

    - Team Leadership

    - Leadership & Team Management

    - Process Improvement

    - Customer Service

    - POS Transactions

    - Organisational Skills

    - Problem-Solving

    - Communication

    - Attention to Detail

    - Time Management

Timeline

Pathology Collector

Healius PTY LTD
01.2021 - Current

Pharmacy assistant

Northern Territory Pharmacy
01.2018 - 01.2020

Junior supervisor

Casuarina Woolworths
01.2014 - 01.2017

Charles Darwin University, Bachelor of Nursing

Charles Darwin University, Bachelor of Business An

Casuarina Senior College, Year 12

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Tanelle Yamma