Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tania Blazek

Penrith,NSW

Summary

Efficient Tax Examiner with five years of tax preparation experience. Skilled in accurately transcribing updated taxpayers' demographics and other information. 150 wpm and verifies accurate transcription of all forms and entries. Diligent, detail-oriented and experienced office clerk offering solid understanding of legal and regulatory issues surrounding data entry activities. Background reviewing large data sets with speed and accuracy to verify integrity of information. Talent spotting anomalies in data, information and documentation. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Devoted Funeral Director with extensive experience in industry and talent for consoling bereaved families. Patiently counsels families, as well as clients exploring pre-need future funeral options. Organised Licensed Funeral Director with over ten years of assisting families with full-service funeral arrangements. Skilled at promoting professionalism and managing funerals.


Detail-oriented Pharmacy Clerk three years of experience in pharmacy settings. Highly skilled in dispersing and packaging prescriptions accurately and quickly. Proven history of providing exceptional customer service to drive client retention.

Overview

22
22
years of professional experience

Work History

Pharmacy Assistant

Live Happy Pharmacy
01.2020 - 06.2023
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Merchandised over-the-counter goods and rotated stock.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Supported operations with filing, copying and faxing.
  • Operated cash register and performed front counter tasks to facilitate daily operations.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Organized client information into correct profiles while maintaining confidentiality.
  • Received, processed and entered prescription orders into pharmacy databases.
  • Verified order information against computer database.

Funeral Director

InvoCare Australia
02.2006 - 05.2017
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Secured and filed burial permits and made funeral arrangements.
  • Discussed nature of funeral service, disposition of remains and funeral costs with family members.
  • Communicated with insurance companies to secure death benefits for payment of services.
  • Closed and secured caskets and led funeral corteges to churches and burial sites.
  • Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
  • Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
  • Drafted and published [Number] obituaries per week on behalf of families served.
  • Secured [Number] positive customer testimonials by delivering superb client service.
  • Coordinated transportation of remains between medical facilities, funeral home and burial locations.
  • Completed death certificates, burial permits and other legal documents for families.
  • Assisted clients with pre-arranging funeral services.
  • Helped families select funeral and burial details from range of available options.
  • Arranged clergy, music and other service details for clients.
  • Worked with cemeteries to schedule grave opening and closing.
  • Performed embalming procedures and updated case study reports.

Australian Taxation Office

ASP Imaging Centre
03.2001 - 01.2006
  • Responded to taxpayer questions and helped individuals complete and file tax documentation.
  • Prepared tax returns for individuals and businesses.
  • Professionally negotiated and dealt with taxpayers in confrontational situations.
  • Kept case data and contact information up to date to expedite proceedings.
  • Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
  • Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
  • Recommended financial solutions in relation to tax implications.
  • Conducted call audits to assess interaction quality, accuracy and service success.
  • Reviewed established accounting systems and historical information to identify strengths and weaknesses of existing methods and controls.
  • Produced briefs, located records and organized documentation to support court cases.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

No Degree -

Caroline Chisholm College
Glenmore Park, NSW
1987

Skills

  • Insurance Claim Filing
  • Proper Storage Procedures
  • FDA and ICH Guidelines
  • Routine Inspections
  • Updating Computer Database
  • Resolving Customer Issues
  • Rewards Programs
  • Ordering and Stocking Medications
  • Pharmacy File Management
  • Stocking Shelves
  • Medication Packaging
  • Organizing Supplies
  • Serve Customers
  • Documentation and Recordkeeping
  • Drug Delivery Mechanisms
  • Customer Care Standards
  • Regulatory Compliance
  • Preparing Bubble Packs
  • Till Counting
  • Resolving Complaints
  • Maintaining Clean Work Areas
  • Product Restocking
  • Merchandise Products
  • Patient Information Collection
  • Document Faxing and Copying
  • Pharmacy Policies and Procedures
  • Labeling and Counting
  • Prescribing Medicines
  • Label Printing
  • Filing Documents

Additional Information

  • Since 2013 - I have been a Justice of The Peace.
  • I have completed a typing course.
  • I have obtained my Safe Work NSW White card

References;

  • Raf Nazir (02) 6649-1240 (Live Happy Pharmacy - Corindi Beach)
  • Joshua Plumbe (02) 5619-2696 (Nana Glen Pharmacy)

Character References;

  • Sharon O'connor - 0423612512.
  • Glen Rumbel - 0488423123.

Timeline

Pharmacy Assistant

Live Happy Pharmacy
01.2020 - 06.2023

Funeral Director

InvoCare Australia
02.2006 - 05.2017

Australian Taxation Office

ASP Imaging Centre
03.2001 - 01.2006

No Degree -

Caroline Chisholm College
Tania Blazek