Tania Conroy
Saint Ives,NSW
Summary
Detail-oriented and organized Inspection Host/ Property Manager. Looking forward to advancing myself in a Property Manager role ideally however open to other areas of the Real Estate Industry. I am focused on achieving personal goals with the attitude of a team player working toward common benefits.
Overview
24
24
years of professional experience
Work History
Property Manager/Inspection Host
Di Jones Real Estate
2023.11 - Current
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Property Manager
Chadwick Real Estate
2018.03 - 2023.11
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Media Account Manager
Westwick-Farrow Media
2015.03 - 2016.02
- Enhanced client satisfaction by developing and executing strategic media plans tailored to their unique needs.
- Boosted ad campaign performance by closely monitoring key performance indicators and optimizing placements accordingly.
- Managed a portfolio of high-value accounts, ensuring excellent service and generating repeat business.
- Negotiated favorable contract terms with media vendors, securing the best rates for clients while maintaining strong relationships.
- Collaborated with creative teams to develop impactful advertising campaigns that resonated with target audiences.
- Maximized return on investment for clients by analyzing campaign data and adjusting strategies as needed.
- Spearheaded the development of new business opportunities by identifying potential clients and presenting customized media solutions.
- Delivered exceptional customer service, fostering long-lasting relationships with both new and existing clients.
- Conducted comprehensive market research to identify trends and inform strategic decision-making for clients'' campaigns.
- Developed detailed budget projections for client campaigns, allocating resources efficiently to maximize ROI without compromising results.
- Implemented innovative tactics to reach target audiences more effectively through various media channels, driving increased engagement and conversions.
Account Manager/Sales Associate/Office Manager
Cumberland Newspapers/NewsCorp Austraila
2000.03 - 2014.04
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained current knowledge of evolving changes in marketplace.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales trainings.
- Met existing customers to review current services and expand sales opportunities.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Restaurant Owner
Red Star Restaurant
2003.07 - 2004.11
- Increased customer satisfaction by implementing high-quality service standards and staff training programs.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
Education
Certificate IV Real Estate License - Real Estate Property Management
College of Professionals
Sydney, NSW03.2022
Higher School Certificate
Chevalier College, Bowral11.1992
Skills
- Business Administration
- Property Management
- Database Management
- Compliance Monitoring
- Contract Negotiation
- Business Development
- Maintenance Scheduling
- Vendor Management
- Real Estate License
- Property Tours and Inspections
- Preparing Property Agreements
- Customer Service-Focused
- Maintenance Knowledge
- Lease Renewals
- Tenant and Eviction Laws
- Attention to Detail
- Organizational Skills
- Time Management
- Computer Proficiency
- Analytical Thinking
- Conflict Resolution
- Customer Service
- Problem Solving
- Property Management Expertise
- Eviction Procedures
- Sales and Marketing
- Rental Listings Research
- Rent Pricing Optimization
- Property Marketing
- Lease Administration
- Maintenance Oversight
- Cloud-Based File Management
- Creative and Adaptable
- Customer Relations
- Social Media Engagement
Timeline
Property Manager/Inspection Host
Di Jones Real Estate
2023.11 - Current
Property Manager
Chadwick Real Estate
2018.03 - 2023.11
Media Account Manager
Westwick-Farrow Media
2015.03 - 2016.02
Restaurant Owner
Red Star Restaurant
2003.07 - 2004.11
Account Manager/Sales Associate/Office Manager
Cumberland Newspapers/NewsCorp Austraila
2000.03 - 2014.04
Certificate IV Real Estate License - Real Estate Property Management
College of Professionals
Higher School Certificate
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