Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Store Service Assistant
Woolworths
Strathalbyn, SA
03.2024 - Current
Processed payments using cash registers, credit cards, and debit cards..
Answered customer inquiries regarding products and services.
Operated point-of-sale terminals accurately to process transactions quickly.
Performed regular price checks of all items in the store.
Participated actively in team meetings to exchange ideas or information.
Handled daily transactions accurately and efficiently.
Resolved customer complaints in an efficient manner while maintaining composure.
Responded quickly to requests from supervisors or managers for assistance.
Assisted in training new staff members on store policies and procedures.
Adhered to health and safety standards when handling heavy items or equipment.
Initiated friendly conversation with customers to determine level of assistance required.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Provided excellent customer service
Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Grocery/Food Service Team Member
Woolworths
Strathalbyn, SA
07.2006 - 03.2022
.Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Conducted regular cycle counts of inventory items in order to maintain accurate stock levels at all times.
Assisted customers in locating desired items on the shelves and provided helpful advice regarding product features and availability.
Maintained a clean and organized work area to facilitate efficient replenishment of products.
Identified damaged or expired items for removal from the shelves and replaced them with new stock.
Responded promptly to customer inquiries regarding product availability or pricing information.
Unloaded, unpacked and stocked merchandise onto shelves in accordance with company procedures.
Utilized automated systems such as RF scanners for accurate item tracking and record keeping purposes.
Sales Assistant
Mt Barker Newsagency
Mt Barker, SA
08.1986 - 05.2005
All aspects of retail store policies and procedures.
Restocking, banking, sales, and customer service.
Education
Cert 3 - Community Services & Health
Mt Barker TAFE
Mount Barker, SA
03-2001
Year 11 - Year 11
Mt Barker High School
Mount Barker, SA
Skills
Retail Store Operations
Sales Goals Attainment
Problem-Solving
Stock replenishment
Regulatory Compliance
Order Processing
Teamwork
Product Knowledge
Time Management
Stocking and Receiving
Customer Engagement
Policy and Procedure Adherence
Merchandise Display
Languages
English
Professional
Affiliations
family history researcher
travel loving person
family orientated
dog lover
Accomplishments
Volunteer of the year Callington Primary school 2018
Team member of the Mth Jan 2023 Woolworths Strathalbyn
Team Member of the Year 2023 Dec 2023 Woolworths Strathalbyn