Tania Dewey
Woy Woy,NSW
Summary
Personable and highly organized individual with talent for efficiently managing multiple tasks in fast-paced environment. Proficient in office administration and project coordination, with strong communication and problem-solving skills. Capable of driving operational success and optimizing administrative processes.
Overview
39
39
years of professional experience
Work History
Office Administration
Woy Woy Storage Park
09.2023 - Current
- This is a part time role incorporating all aspects of office administration and customer service. We pride ourselves with providing excellent custom service with a 100% 5 start rating on google. We go above and beyond in a happy well organised office. I also oversee the banking and daily accounts, receiving rents and helping clients find their best solutions. My duties also include replying to email enquiries, updating data bank images and social media posts. We have a 'no job is too small or too big' attitude and are enthusiastic when managing new projects and implementing new procedures.
Showroom Assistant
Wynstan Designs
10.2014 - 10.2021
- I oversaw the day to day running of the Wynstan Showroom. My duties included selling and processing custom quotes for our customers, banking, order processing and management. Maintaining the showroom and answering customer enquiries face to face, via e-mail and phone. Reporting and updating budgets and managing the sales reps and installers workload, and engaging new account customers and business through government and corporate networking. Since taking over the showroom management, which in 2014 was considered a quiet country showroom with one of the lowest budgets in the group. I have increased the revenue to continuously out perform 95% of the other showrooms in NSW. We received sales and overall performance awards as well as finishing as top performing showroom for two years.
Administration Officer and Receptionist
Ocean Beach Holiday Park
05.2005 - 10.2014
- I worked in the Administration Office and on the Reception at Ocean Beach Holiday Park for over eight years and witnessed many changes to systems and management. Ownership of the park transferred from a private company to the NRMA. This effectively completely altered the way the park was operated on a daily bases. My duties included answering guest enquiries over the phone, via e-mail and in person. Booking guests into the various parks and taking payment for their bookings and sending out the relevant confirmation letters. I also prepared weekly spreadsheets reporting sales figures and productivity back to our head office. I organised time sheets and rosters and have designed and implemented new processes and procedures within the office. It was a varied and rewarding position within a very busy office, requiring attention to detail, good communication skills and very good product knowledge. I also worked various shifts on the reception desk welcoming guests and
Operations/Production coordinator
Protocol Marketing
04.2001 - 05.2002
- Whilst at Protocol I was responsible for over seeing the production of marketing products through from initial ordering, production and supplier handling, through to delivery. My duties also included issuing and balancing invoices, using Arrow software, and drawing detailed specifications in Corel Draw as a reference for the customer and factory. Our clients ranged from large banks and financial institutions, to TV and radio broadcasters. I communicated on a daily bases with all my clients and suppliers, developing a happy, respectful and professional relationship with them all.
Senior Garment Technician
Arcadia Group PLC
10.1998 - 09.2000
- Using my multi tasking skills and persuasion and influence knowledge I worked along side the buying team to establish correct fit on soft dressing and casual wear styles across all the ladieswear brands including outsize and petite. (These brands include Top Shop, Dorothy Perkins, Evans, Principles, Racing Green and Hawkshead.) My role involves setting and advising the suppliers on our required garment construction standards, fitting and sealing all styles on our in house models, advising pattern alterations, fabric and components. I assess and approve test reports advising suppliers of any improvements that are required. My position also involves monitoring returns rates and supplier compliance and acting upon the results accordingly. The role requires a good business awareness of mail order, retail and importing from the Far East and good communication skills. I work directly with suppliers from the Far East and India as well as through manufacturing agencies in the UK. Travelling regularly through out the UK I assess factories and advise development plans.
Garment Technical Manager for Dresses
Dewhurst Ladieswear PLC
09.1997 - 10.1998
- As the second largest supplier to Marks and Spencer, Dewhurst insist on a high profile and detailed approach to garment tech. I developed, sealed and advised our factories how to produce high quality ladies dresses. I reported directly to the Technical Director. I was responsible for the technical development of garments from initial sampling through to delivery to M & S, and was one of the representatives for Dewhurst who visited Marks & Spencer's, London Head office, regularly to co-ordinate the development of the business. This role involved regular visits to our Portuguese factories to oversee test lots and sampling.
Garment Technician - Tammy Knit and Jersey Department
Etam PLC
03.1997 - 08.1997
- A pro-active position involving working closely with the department's buyer to ensure that when garments are first purchased, all possible problems (including garment construction, fabric quality testing standards and design) are ironed out prior to the sealing stage. Orders would not be placed unless I was happy that my recommendations can and would be followed. This ensures that the journey from sampling to production is as smooth as possible and saves money. I was accountable for all the fits and sealing procedures within my department as well as approving lab dips and print strike-offs. I carried out production inspections to British Standard AQL and travelled widely throughout the UK to monitor factories and source future designs and developments.
- (Six Month Maternity Contract)
Special Projects Co-ordinator for Colourings
The Body Shop International
05.1996 - 02.1997
- I worked as part of the team that were responsible for researching and designing the new Body Shop uniform, both ethically and practically, and subsequently having it manufactured within a budget. I co-ordinated an administrative support help desk for international markets and collated weekly and monthly operational communications. I administered market orders for stands and merchandising with external suppliers and organised their delivery world-wide. This incorporated maintaining spreadsheets for the various stand merchandising items and monitoring accurate stock control for reference by the accounts department, requiring me to be financially accurate. I designed sourced and authorised production of press packs for colourings to a CPA. and within a budget. I maintained a full photographic and slide library for use by the media and promotions managers.
Quality Control Manager for knitted fabrics
Jeffrey Rogers PLC
04.1987 - 04.1995
- As head of department of seven members of staff, I was responsible for the communication between Jeffrey Rogers PLC and all it's customers regarding their quality control standards and requirements. Customers ranged from The Burton Group and Miss Selfridges, to G.U.S. and Harrods. My role involved drawing graded specifications, measuring fitted garments from initial sample to final production. I was required to prioritise the workload, delegating appropriately, and effectively deal with any problems that arose. I approved colour and print strike-off's ensuring a continuity world-wide of the seasonal colours and oversaw the production schedule to focus on any potential problems. This would often involve travelling abroad to Hong Kong, Europe, China and India to ensure quick problem solving, evaluate the factories standards and monitor production.
Skills
- Proactive office organization
- Efficient office support services
- Social media content oversight
- Timely production coordination
- Financial budget reporting
- Customer service excellence
- Information management systems
- Multi-brand coordination
- Effective project coordination
- Data-driven market insights
- Employee training
Timeline
Office Administration
Woy Woy Storage Park
09.2023 - Current
Showroom Assistant
Wynstan Designs
10.2014 - 10.2021
Administration Officer and Receptionist
Ocean Beach Holiday Park
05.2005 - 10.2014
Operations/Production coordinator
Protocol Marketing
04.2001 - 05.2002
Senior Garment Technician
Arcadia Group PLC
10.1998 - 09.2000
Garment Technical Manager for Dresses
Dewhurst Ladieswear PLC
09.1997 - 10.1998
Garment Technician - Tammy Knit and Jersey Department
Etam PLC
03.1997 - 08.1997
Special Projects Co-ordinator for Colourings
The Body Shop International
05.1996 - 02.1997
Quality Control Manager for knitted fabrics
Jeffrey Rogers PLC
04.1987 - 04.1995