Tania Gupta
Melbourne
Summary
A motivated individual with strong interpersonal skills, having an ability to work in a team environment. Motivated by challenge, an astute and dedicated individual, working with the highest of ability and effectively managing the challenges.
Overview
5
5
years of professional experience
Work History
Executive Housekeeper
AHS Hospitality
03.2023 - Current
- Oversee and direct the delivery of cleaning services in the hotel with direct responsibility of rooms and all public areas; to be achieved through management and co-ordination of the housekeeping team, and public areas teams.
- Provide leadership and guidance to the Housekeeping team to achieve a cohesive and effective work group.
- Managing accounting and purchasing activities within the department in strict accordance to budget guidelines.
- Managed payroll operations for team members, maintaining timely and error-free execution.
- Ensure Workplace Health & Safety procedures are maintained and adhered to.
Assistant Executive Housekeeper
Silk Hospitality
07.2022 - 03.2023
- Manage day-to-day staffing requirements, plan and assign work, establish performance and development goals for team members.
- Responsible for upholding excellent standards in the Housekeeping Department and to provide a comfortable, safe environment for guests and Housekeeping staff.
- Monitor budget and control expenses with a focus on increasing productivity.
- Evaluate employee performance and initiate disciplinary action when necessary.
- Maintain comprehensive records including rosters and attendance records.
Tax Consultant
H&R Block
07.2021 - 10.2021
- Preparation of the returns for electronic transmission using Handisoft software.
- Lodging the returns on a daily basis and verifying that each return is free from errors.
- Review the returns as per office manager's instructions and procedures set out by the Region Admin centre.
- Conduct tax interviews, both face-to-face and via phone appointments.
- Provide tax information and to answer client's tax questions in person and on the phone, assist with tax problems and handle client complaints.
- Assist with and perform administration/ customer service duties when necessary.
- Perform all other duties as required.
Retail Shop Volunteer
Red Cross
10.2020 - 04.2021
- Provided high levels of customer service in line with Red Cross customer service standards.
- Helped in sorting donations, prepare and price products for sale.
- Assisted with the general housekeeping and cleanliness of the shop.
- Helped in raising the funds to support everyday work of Red Cross.
Education
Master's - Banking and Finance
Monash University
12.2020
Chartered Accountancy - undefined
The Institute of Chartered Accountants of India
08.2014
Skills
- Efficient communication skills
- Leadership skills
- Time management skills
- Problem solving abilities
- Decision making abilities
- Proficient with MS Office
- Effective knowledge of operating hospitality software: Sihot/Opera
Timeline
Executive Housekeeper
AHS Hospitality
03.2023 - Current
Assistant Executive Housekeeper
Silk Hospitality
07.2022 - 03.2023
Tax Consultant
H&R Block
07.2021 - 10.2021
Retail Shop Volunteer
Red Cross
10.2020 - 04.2021
Chartered Accountancy - undefined
The Institute of Chartered Accountants of India
Master's - Banking and Finance
Monash University
Similar Profiles
Rushil DaveRushil Dave
Executive Housekeeping Manager at AHS HospitalityExecutive Housekeeping Manager at AHS Hospitality
Laura Natalia Duran CeronLaura Natalia Duran Ceron
Housekeeping Supervisor at AHS HospitalityHousekeeping Supervisor at AHS Hospitality
Rebecca KumarRebecca Kumar
Room Attendant at AHS HospitalityRoom Attendant at AHS Hospitality