Tania Maroun
Merrylands,Australia
Summary
Dynamic professional with extensive experience at Eli Lilly Australia, excelling in end-to-end event management and budget tracking. Proven ability to build relationships and collaborate across teams, successfully coordinating large-scale events and managing multi-million dollar budgets. Adept at contract negotiation and compliance adherence, driving impactful results in fast-paced environments. Resourceful Senior Associate known for high productivity and efficient task completion. Possess specialized skills in project management, financial analysis, and client relationship building. Excel in time management, teamwork, and adaptive thinking which significantly contribute to achieving organizational goals. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Talented Senior Associate ready to offer many years' experience and apply skills to new role. Proficient in project planning, scheduling, and oversight with advanced expertise in customer relations and documentation.
Overview
30
30
years of professional experience
Work History
Sr. Associate
Eli Lilly Australia Pty Ltd
Sydney, Australia
01.2020 - Current
- Subject Matter Expert for the companies’ events & contracting platform that is made up of various systems - Veeva, Mercury, Microsoft Forms, PowerApps, Sales Force Marketing Cloud and various SharePoint sites.
- Solely coordinated National Sales Conference for 260 plus delegates within 4 weeks. This was end-to-end event management that included planning and coordinating registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
- Briefing trade builders on stand design and expectations of Lilly’ flagship independent event.
- I collaborate with Sales, Medical & Marketing Teams to add value to the role, identifying improvements and sharing best practice for the teams.
- Developed event plans, timelines, and budgets. This included monitoring expenses associated with the event planning process.
- Drafted contracts with vendors and suppliers and negotiated contract terms where required.
- Always ensured compliance with internal policies & procedures as well as health and safety regulations.
- Utilised internal databases to prepare and distribute guest lists, electronic invitations, and registration processes.
- Collaborate closely with the ethics & compliance teams to ensure policies and procedures are current and relevant to the business practice.
- Subject Matter Expert for the companies’ samples portal. Assisted in the development of this internal & customer facing portal that manages healthcare professionals' samples requests and track reference activity and outcomes.
- Provided direction and guidance to all new staff members on how to complete their roles & responsibilities. Developed multiple training aids & procedures.
Senior Marketing & Sales Coordinator
Eli Lilly Australia Pty Ltd
Sydney, Australia
03.2014 - 10.2019
- Have solely learnt to utilise Adobe Pro to assist Managers with the development of Marketing & Medical materials/templates.
- Planned successful speaker tours, Lilly flagship events and meetings with the cross- functional teams to rebuild company equity in Diabetes portfolio and to establish Lilly in new Therapeutic areas. This has been key in Lilly becoming the #1 Diabetes company in Australia and supported the successful launches of Rheumatology, Dermatology & Oncology brands.
- Successfully coordinate a customer event with 160 + delegates. This includes all event management from meeting materials to coordinating delegates logistics.
- Led the affiliate in the webcasting pilot in 2015. because of this managed to put strategies in place to implement a great webcast.
- Determined project scope and collaborated with team members to implement a healthcare educational program including schedules and budgets of up to $20K.
- Developed, managed, and tracked Marketing budget of $3.5 million, a medical budget of $500K and a Sales & Capabilities budget of $800K.
- Trained Marketing Assistants in Marketing & Project planning skills.
Customer Engagement Specialist (Events Management)
Pfizer Australia
West Ryde, Australia
12.2012 - 01.2014
- Solely managed logistics for a Health Care Professional Road Show with 150 delegates at a Sydney venue. The event was webcasted to 15 venues nationally to over 300 delegates.
- Successfully managed a Sales Meeting with approx. 160 delegates.
- Worked with PCO on logistics; managed the agenda, worked on the PowerPoint presentations, designed and developed Pfizer's version of the ‘CLEO' magazine which holds important information regarding brand information, useful tips and important information regarding policies and procedures.
Marketing Coordinator
Pfizer Australia
West Ryde, Australia
10.2007 - 11.2012
- Solely tracked a $15 Million Brand Budget.
- Successfully implemented and designed Patient Support Materials. E.g. Patient Packs, Mailers, Mood Diary, Happiness Booklet, Understanding Depression Booklets, etc.
- Stepped up to Associate Brand Manager for Aricept (Alzheimer’s portfolio).
- Successfully sourced and assisted in designs of ADAS COG Test Kits, Cholesterol & Heart Models, Sphygmomanometers, diaries, and other promotional items.
- Successfully completed the Find Alzheimer's website, Memory Loss website and Dementia Practice Nurse Module.
- Successfully designed and implemented large and engaging trade stands.
Project Management Assistant
Pfizer Australia
West Ryde, Australia
06.2011 - 02.2012
- In addition to my every day duties listed above, I was given the opportunity to take on additional work and work on a project that was highly confidential and run by Pfizer Senior Management.
- The key achievements of this project NEXUS include: The reporting data that the Brand Managers receive will assist in forecasting the volume of materials to order.
- The reporting data will assist Brand Managers and Sales Managers in understanding the usage of certain materials vs undesired materials from customers.
- Implement an online material ordering tools for all individuals to utilise.
- Less wastage and cost of distributing unwanted materials.
- Withdrawal of certain marketing items will be easier to manage from the Reps.
Accounts Receivable Officer
Pfizer Australia
West Ryde, Australia
01.2004 - 10.2007
- Successfully managed large million-dollar ledgers -i.e Pharmaceutical, Animal Health and Consumer Ledgers.
- This includes Excel reconciliations and communicating with our clients and consistently kept on keeping DSO (Days Sales Outstanding) to a minimum, preferably under 60 days.
- Because of the successful management of the ledgers, I was responsible providing monthly KPI reporting sent to Senior Management including the Country General Manager.
- Developed a solid rapport with customers.
- Met with major clients and developed a relationship whereby provided a win/win solution for all parties.
Credit Controller and Used Car Sales Administration
Suttons Motors
Chullora, Australia
09.2001 - 04.2003
Customer Service and Finance
Health Services Australia
Parramatta, Australia
02.2000 - 08.2001
Retail Sales Assistant
Kmart Australia
Merrylands, Australia
12.1995 - 01.2001
Education
Medicine's Australia Code of Conduct - Bridging Ch 19
06.2024
Medicine's Australia Code of Conduct - Ch 18
01.2016
Certificate II -
Business Administration
12.2002
Diploma -
Business Studies
12.1999
Higher School Certificate -
12.1997
Skills
- Financial and business management skills
- End-to-end event coordination and management
- Relationship-building skills
- Ability to manage competing deadlines and priorities
- Highly computer-literate
- Excellent oral and written communication skills
- Collaborative, team player
- Self-motivated
- Results-driven
- Act with initiative
- Compliance adherence
- Contract negotiation
- Budget tracking
- Stakeholder collaboration
- Training and mentoring
- Account reconciliation
- Multitasking and organisation
- Problem-solving abilities
- Process improvement
Affiliations
- Volunteer at Ronald McDonald House Northmead
Timeline
Sr. Associate
Eli Lilly Australia Pty Ltd
01.2020 - Current
Senior Marketing & Sales Coordinator
Eli Lilly Australia Pty Ltd
03.2014 - 10.2019
Customer Engagement Specialist (Events Management)
Pfizer Australia
12.2012 - 01.2014
Project Management Assistant
Pfizer Australia
06.2011 - 02.2012
Marketing Coordinator
Pfizer Australia
10.2007 - 11.2012
Accounts Receivable Officer
Pfizer Australia
01.2004 - 10.2007
Credit Controller and Used Car Sales Administration
Suttons Motors
09.2001 - 04.2003
Customer Service and Finance
Health Services Australia
02.2000 - 08.2001
Retail Sales Assistant
Kmart Australia
12.1995 - 01.2001
Medicine's Australia Code of Conduct - Bridging Ch 19
Medicine's Australia Code of Conduct - Ch 18
Certificate II -
Business Administration
Diploma -
Business Studies
Higher School Certificate -
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