Tania Martin

• Maintained accurate records of customer interactions, transactions, comments and complaints.
• Gathered customer feedback and reported it to management for further action.
• Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
• Participated in team meetings to discuss strategies for improving customer satisfaction levels.
• Maintained up-to-date knowledge of product lines, pricing plans, warranties.
• Created detailed reports of customer interactions for internal records keeping purposes.
• Resolved billing issues and disputes through effective problem solving techniques.

• Building and maintaining a website and brand. Welcoming and developing a solid relationship with customers.
• Created original artwork in a variety of mediums including oil, acrylic, and watercolor paints, pencils, charcoal, pastels, and markers.
• Managed social media accounts for the studio by creating content and responding to inquiries from customers.
• Promoted artwork through online platforms such as Etsy or Instagram.
• Provided guidance and technical assistance to other artists when needed.
• Maintained inventory of art supplies such as canvases, frames, brushes, paper.
• Organized and participated in art exhibitions to showcase work.
• Utilized diverse mediums and techniques to create visually appealing art pieces. Competent and experienced in many mediums and surfaces.

• Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
• Maintained an organized store environment by restocking shelves and organizing displays.
• Inspected merchandise for defects prior to display on sales floor or shipment to customers.
• Processed returns and exchanges according to company policies while maintaining positive customer relations.
• Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
• Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
• Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
• Maintained accurate records of all transactions using POS software systems.
• Operated cash register to process payments from customers accurately and efficiently.
• Greeted customers, identified their needs and provided assistance with product selection.

As above/sister store