Tania Mullaart
Parafield Gardens,SA
Summary
Prepare and serve a variety of food and beverages, including espresso-style coffee and alcoholic drinks, with a focus on high-quality presentation.
Create and assemble sandwich, salad, and platter options, ensuring compliance with HACCP regulations and hygienic food handling practices.
Supervise and build a cooperative team, fostering a positive work environment and ensuring effective communication among kitchen and front-of-house staff.
Deliver exceptional customer service, providing effective liaison with clients from diverse backgrounds and managing enquiries and complaints professionally.
Assist in business growth initiatives and handle conflict resolution with professionalism.
Perform opening and closing duties, including balancing daily cash receipts and maintaining cleanliness and security standards.
Manage incoming phone calls and provide a high level of service to customers.
Overview
20
20
years of professional experience
Work History
Cook, Food and Beverage Attendant, Kitchen Hand
Compass Group
05.2013 - 09.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Food and Beverage Attendant
Bowland
09.2004 - 07.2009
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Education
Art of Esspresso - Hospitality
Regency TAFE
Regency Park, SA2013
Certificate III Commercial Cookery - Commercial Cookery
Regency Tafe
Regency Park, SA 07.2016 -
Skills
Customer Service
Cleaning and organization
Food handling
Food Preparation
Strong attention to safe food handling procedures
Frying
Knife Skills
Sanitation
Surface cleaning
Hospitality and service industry background
Food presentation
Sanitation Practices
Referees
Ms. Mohanmahan Kaur,
Site Manager
Compass Group,
West Pac Lockleys
Mobile: 0431 696 334
Mr. Hemant Khurana
Chef at Espresso on Flinders
Previous Head Chef
Compass Group, West Pac Lockleys
Mobile: 0455 530 390
Timeline
Certificate III Commercial Cookery - Commercial Cookery
Regency Tafe
07.2016 -
Cook, Food and Beverage Attendant, Kitchen Hand
Compass Group
05.2013 - 09.2024
Food and Beverage Attendant
Bowland
09.2004 - 07.2009
Art of Esspresso - Hospitality
Regency TAFE
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