Tania Small
Glossodia,NSW
Summary
Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Management professional bringing background, leadership talents, and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Procurement Manager
Amber Tiles
Kemps Creek, NSW
05.2024 - Current
- Conducted market research to identify new sources of supply that offered competitive prices.
- Reviewed existing contracts on a regular basis to ensure compliance with company requirements.
- Analyze purchasing trends and identify opportunities for consolidating orders and leveraging volume discounts.
- Assisted in developing departmental policies related to procurement procedures and practices.
- Maintained up-to-date records of all purchases made by the organization including invoices, contracts.
- Prepared reports on purchasing activity including cost savings achieved through negotiations with suppliers.
- Managed the procurement process from purchase order generation to delivery of goods or services.
- Monitored supplier performance in terms of quality, delivery and responsiveness to ensure compliance with contractual agreements.
- Prepared daily, weekly, and monthly procurement reports for CEO review.
- Implemented stock optimization strategies and minimized product loss.
- Reviewed supply levels and aging inventory to forecast purchasing needs.
Distribution Centre Manager
Amber Tiles
Kemps Creek, NSW
11.2018 - 05.2024
- Managed and monitored the daily operations of a distribution center, including staffing, inventory control, shipment scheduling, and product delivery.
- Developed strategies to improve operational efficiency and reduce costs in the distribution center.
- Ensured compliance with safety regulations and quality standards in the warehouse.
- Trained staff on proper operation of equipment, handling of materials, shipping and receiving policies and procedures.
- Implemented new technologies to streamline operations and increase productivity.
- Monitored inventory levels and initiated replenishment orders when necessary.
- Prepared reports on operational performance metrics such as order accuracy rate, labor utilization rate, throughput rate.
- Maintained accurate records related to goods received or shipped out from the warehouse.
- Resolved customer complaints regarding deliveries or returns.
- Scheduled maintenance for all machinery used at the distribution center.
- Evaluated employee performance regularly and provided feedback on their progress.
- Created and enforced policies and procedures for entire logistics team.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Developed policies and procedures related to warehousing operations and trained staff accordingly.
- Identified opportunities to reduce cost and improve productivity.
Operations Manager
Amber Tiles
Kemps Creek, NSW
03.2010 - 11.2018
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate records of stock levels and movements.
- Performed physical inventory audits to identify discrepancies in stock levels.
- Ensured products are stored safely and securely within the warehouse.
- Developed processes for efficient stocktaking operations.
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Monitored staff performance to ensure adherence to customer service standards.
- Identified areas of improvement in workplace health and safety protocols.
- Reported on workplace health and safety compliance to superiors.
- Identified opportunities for improvement within existing systems and procedures related to workplace health and safety.
Warehouse Supervisor
Amber Tiles
Kemps Creek, NSW
03.2005 - 03.2010
- Ensured appropriate staffing levels to meet production demands.
- Maintained and updated inventory records accurately.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Performed visual inspections of products to ensure product quality.
- Monitored production operations to identify potential problems with quality assurance.
- Developed standard operating procedures for quality control processes.
- Investigated customer complaints regarding product quality issues.
- Inspected containers for any damages prior to unloading.
- Maintained records of all incoming shipments, including quantity and type of items received.
- Verified accuracy of picked items by comparing them against pick list.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Utilized RF scanners to track inventory movements throughout the facility.
- Picked orders according to customer specifications.
Skills
- Supplier management
- Relationship Building
- Inventory Management
- Process Improvement
- Problem-solving abilities
- Forecasting
- Team Leadership
- Procurement Process
- Written Communication
- Team building
- Attention to Detail
- Critical Thinking
- Time Management
- Procurement Proposals
- Complaint resolution
- Workflow Management
- Quality Assurance
- Project Management
- Staffing coordination
- Purchasing and procurement
- Client relations and retention
- Customer Relations
Certification
- Drivers License
- Forklift License
Affiliations
- Tenpin Bowling
References
References available upon request.
Timeline
Procurement Manager
Amber Tiles
05.2024 - Current
Distribution Centre Manager
Amber Tiles
11.2018 - 05.2024
Operations Manager
Amber Tiles
03.2010 - 11.2018
Warehouse Supervisor
Amber Tiles
03.2005 - 03.2010
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