Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Tania Smith

Wembley,WA

Summary

My goal is to find full-time employment , I have worked in pubs as well as wholesales I enjoy the work, the people and also the challenges. I am always keen to try something new and give anything a try. I can work flexible hours and I am a very hard worker. I have also worked in supermarkets and enjoyed the different types of people that you encounter each and every day. I enjoy working in a team environment, but can also work sol. I have also spent over 12 years working on dairy farms along with my ex-husband.

Professional checkout team leader with strong focus on customer service and efficiency. Skilled in managing staff, coordinating schedules, and ensuring operational excellence. Known for fostering teamwork and adapting to changing environments to achieve superior results. Reliable, adaptable, and driven by commitment to organizational success.

Overview

11
11
years of professional experience

Work History

Checkout Supervisor

New World Glenview
09.2024 - 05.2025
  • Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
  • Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.
  • Maintained a clean, organized, and well-stocked checkout area, enhancing the shopping environment for customers.
  • Supervised multi-cultural teams of [Number] members, enforcing compliance with operational policies and procedures.
  • Streamlined workflow for faster checkouts and reduced waiting time for customers.
  • Managed theft prevention with focus on minimizing product losses to under 10%.
  • Ensured smooth transitions during shift changes by thoroughly communicating pertinent information with incoming supervisors.

Mushroom Harvester

Quality Mushrooms
02.2019 - 05.2025
  • Supported sustainable farming practices by properly disposing of waste materials from mushroom beds and surrounding areas.
  • Enhanced mushroom harvest yields by implementing efficient picking techniques and maintaining optimal growing conditions.
  • Assisted in training new employees on best practices for mushroom harvesting, fostering a collaborative and knowledgeable workforce.
  • Increased overall farm productivity through diligent care for mushroom beds, ensuring proper hydration levels and temperature control.
  • Demonstrated adaptability by quickly learning new techniques as required for specific species or growth conditions.
  • Led team of 5 skilled and unskilled farm personnel.

Dispatch Supervisor

Altus Aluminium
08.2023 - 06.2024
  • Supervised team of 5 employees and provided training focused on maximizing overall performance.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Directed dispatching, routing, and tracking of 4 fleet vehicles.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Supervised team of 4 employees and provided training focused on maximizing overall performance.

Supermarket All Rounder

Countdown Supermarket
10.2014 - 01.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Education

Skills

  • Workplace safety
  • Cash handling expertise
  • Sales promotion
  • Customer complaints handling
  • Point of sale systems
  • Customer service
  • Time management
  • Attention to detail
  • Punctual and reliable
  • Team leadership
  • Cash handling and management
  • Safety procedures
  • Cash register operation
  • Store opening and closing
  • Customer complaint resolution
  • POS system troubleshooting

Accomplishments

  • Supervised team of 15-25 staff members.
  • Resolved product issue through consumer testing.

Interests

  • Outdoor Recreation
  • Cooking
  • Baking
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • Growing herbs, vegetables, or fruits in home gardens

Timeline

Checkout Supervisor

New World Glenview
09.2024 - 05.2025

Dispatch Supervisor

Altus Aluminium
08.2023 - 06.2024

Mushroom Harvester

Quality Mushrooms
02.2019 - 05.2025

Supermarket All Rounder

Countdown Supermarket
10.2014 - 01.2019

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Tania Smith