Tania Steffens
Gympie,QLD
Summary
Experienced Disability Support Worker skilled in personal care, mobility support, and assisting individuals with diverse physical and cognitive needs. Recognized for strong communication skills, patience, and meticulous attention to detail. Committed to advocating for dignity, independence, and overall quality of life to enhance the lives of others.
Overview
22
22
years of professional experience
Work History
Disability Support Worker
Discovering You Support Services
04.2025 - Current
- Deliver personalised, in-home care to NDIS participants, focusing on individual goals and preferences.
- Assist clients with daily living activities, including personal hygiene, mobility, and meal preparation.
- Support individuals living with a range of physical and psychosocial conditions including Intellectual Impairment, Autism Spectrum Disorder, Bipolar Disorder, Schizophrenia, Anxiety Disorder, Depression, Psychosis, Epilepsy, and Lennox-Gastaut Syndrome.
- Facilitate community engagement by accompanying clients to social events and appointments.
- Implement tailored support plans in collaboration with clients, families, and healthcare professionals.
- Maintain accurate documentation and case notes in compliance with NDIS standards.
Disability Support Worker
Disability Group Australia
04.2025 - 05.2025
- Provide high-need personal care for stroke survivor
- Support client with diabetes management
- Assist with feeding and mealtimes
- Engage in meaningful activities and social participation
- Maintain a clean and safe environment
Personal Carer
Blue Care Services
04.2024 - 03.2025
- Delivered daily living support: showering, grooming, mobility
- Assisted during physiotherapy sessions
- Managed transfers using Sara Stedy and hoist equipment
- Recorded health observations and communicated with RNs
- Maintained hygiene and safety in clients' living spaces
Administration Assistant
Cooloola Food Service
09.2023 - 02.2024
- Handled customer calls and invoicing
- Managed stock orders, credits, and supplier coordination
- Maintained temperature logs and balanced tills
Merchandiser
Australasian Independent Marketing
06.2023 - 09.2023
- Executed in-store promotions at major retailers
- Built relationships with grocery staff
- Maintained displays and monitored stock levels
Admin/Leasing Officer
Welcome Home Rentals / Ray White Rentals
10.2016 - 12.2022
- Facilitated property viewings and application processing
- Prepared lease documents and liaised with clients
Sales Assistant / Head of Housewares / Café Attendant
Melco Mitre 10
08.2004 - 10.2016
- Provided top-tier customer service across departments
- Oversaw ordering, sales processing, and café operations
- Supported community events and store promotions
Rates & Payroll Officer
Gympie Regional Council
03.2003 - 03.2004
- Handled rate payments, payroll tasks, and data entry
Education
Certificate III Individual Support Disability - Individual Support (Ageing & Disability)
Axiom College
Pialba02-2025
Certificate IV - Disability
Skills Generation
Maroochydore, QLDCertificate IV - Real Estate Practice
Complete Property Training
Birtinya01-2016
Working with Children (Blue Card)
01.2021
Bar & Hospitality Certificate
01.1999
100% Customer Service Certificates
Gaming Licence
01.2001
Year 10 - undefined
James Nash High School
01.1998
Skills
- Certificate III in Individual Support (Ageing & Disability) - 2025
- Diabetic Training Certificate - 2025
- CPR, First Aid & Basic Emergency Life Support - 2024
- NDIS Induction & Orientation Modules - 2024
- Working with Children (Blue Card)
- Manual Handling, Sara Stedy & Hoist Transfers
- Record keeping, case note writing, and Microsoft Office
- Invoicing, customer service, data entry
- Strong verbal and written communication
- Time management & prioritisation
Additional Training & Courses
- Understanding Traumatised Children's Behaviours (Interplay)
- Complex Trauma and Attachment in Children (Complex Care)
- New Worker NDIS Induction Module
- Supporting Effective Communication
- Supporting Safe and Enjoyable Meals
- Worker Orientation Module - 'Quality, Safety and You'
- Stoma Care Training for Support Workers (KC Skills Centre)
- PEG Feeding Training for Support Workers (KC Skills Centre)
- Understanding PTSD (Phoenix Australia)
- Understanding NDIS Support Plans (Ausmed)
- Medication Prompting, Assistance and Administration (Ausmed)
- Stroke Management (Ausmed)
- Practical Diabetes for Disability Support Workers (Diabetes Qualified)
- Case Note Writing for Support Workers (Mind Grown)
- Hope and Healing Module (PeakCare)
- Mental Health Interventions (Black Dog Institute)
Timeline
Disability Support Worker
Discovering You Support Services
04.2025 - Current
Disability Support Worker
Disability Group Australia
04.2025 - 05.2025
Personal Carer
Blue Care Services
04.2024 - 03.2025
Administration Assistant
Cooloola Food Service
09.2023 - 02.2024
Merchandiser
Australasian Independent Marketing
06.2023 - 09.2023
Admin/Leasing Officer
Welcome Home Rentals / Ray White Rentals
10.2016 - 12.2022
Sales Assistant / Head of Housewares / Café Attendant
Melco Mitre 10
08.2004 - 10.2016
Rates & Payroll Officer
Gympie Regional Council
03.2003 - 03.2004
Working with Children (Blue Card)
Bar & Hospitality Certificate
100% Customer Service Certificates
Gaming Licence
Year 10 - undefined
James Nash High School
Certificate III Individual Support Disability - Individual Support (Ageing & Disability)
Axiom College
Certificate IV - Disability
Skills Generation
Certificate IV - Real Estate Practice
Complete Property Training
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