Tania Van Eyk

• Greeted customers and provided outstanding customer service.
• Promoted loyalty programs to enhance repeat business from satisfied customers.
• Achieved high accuracy rates with meticulous cash handling and payment processing tasks.
• Provided exceptional service by fostering positive relationships with customers through attentive listening and thoughtful problem solving.
• Worked with floor team and managers to meet wide range of customer needs.
• Enhanced customer satisfaction by efficiently processing transactions and resolving issues at the checkout.
• Handled complex transactions involving multiple forms of payment, promotional discounts, returns, exchanges, or price adjustments seamlessly to ensure smooth operations at the register.
• Performed cash, card, and check transactions to complete customer purchases.
• Trained new cashier team members in customer service and money handling processes.
• Worked at Cigarette counter, processed Lotto and Scratchies
• Packed customer orders into boxes and bags

• Answered phones to respond to customer questions, provide information and schedule appointments.
• Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
• Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
• Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
• Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
• Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
• Confirmed appointments, communicated with clients, and updated client records.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

As Above - refer to Checkout Assistant Feb 2024 to April 2025

• Provided exceptional service by fostering positive relationships with customers through attentive listening and thoughtful problem solving.
• Displayed expertise in handling diverse products such as groceries, electronics merchandise, apparel items when scanning items during transactions accurately without delays.
• Managed customer inquiries in a timely manner, ensuring their needs were met and exceeded expectations.
• Maintained a clean, organized, and inviting checkout area to facilitate efficient transactions.
• Bagged items securely to minimize breakages and reduce losses.
• Met customer needs through polite, friendly and attentive service.
• Processed refunds and exchanges in accordance with company policy.
• Worked at the Cigarette Counter and Self-Serve area assisting customers.

Night Fill

• Packing Shelves at night from 8pm to 12pm
• Improved inventory accuracy by diligently restocking shelves and ensuring correct product placement.
• Make Isles presentable for next days trade
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