Tania Tahitahi

I Finished school when I was 15 to study retail at the institute of applied learning.

As a result of completing a retail course, I have gained an understanding of the retail industry and its various aspects. I have acquired knowledge in areas such as customer service, sales techniques, inventory management, merchandising, and marketing strategies. Additionally, I perfected skills in effective communication, problem-solving, and team collaboration within a retail setting. Through practical experience and theoretical learning, I am equipped with the ability to analyze consumer behavior, identify market trends, and develop strategies to maximize sales and customer satisfaction. Overall it has provided me with the necessary skills and knowledge to excel in the dynamic and competitive retail industry.

After that was completed I went on to work in a rest home called Acacia park rest home cleaning. As a cleaner in a rest home, I gained a valuable experience and developed a deep understanding of the unique requirements and challenges associated with maintaining a clean and safe environment for residents. During my time there I was given a variety of cleaning tasks, including sanitising and disinfecting surfaces, vacuuming, mopping, and dusting, while following strict health and safety guidelines. Additionally, I formed a compassionate and respectful approach towards elderly people, recognising the importance of creating a comfortable and hygienic space for their well-being. Overall, my experience in cleaning a rest home has equipped me with the skills and mindset necessary to provide a clean and welcoming environment for residents to thrive in.

After that I went on to work as a house keeper in a hotel called Bella vista.

As a housekeeper, I acquired extensive experience in maintaining a clean, organised, and welcoming environment in hotel rooms, Reception and seating areas. I was taught understanding of various cleaning techniques, equipment, and products to effectively perform a wide range of cleaning tasks.

I prioritised attention to detail and took pride in delivering high-quality results. I successfully managed time effectively to complete tasks within designated schedules.

I was dedicated to providing an exceptional service by creating a comfortable and inviting atmosphere.

Overall, my experience as a housekeeper allowed me to contribute to the cleanliness and organisation of hotels while ensuring they were satisfied with my work.

As a professional cleaner with experience I moved to Australia and went on to work for a company called Classic touch cleaning, that specialised in residential, commercial, and industrial cleaning, I possesed the skills and knowledge necessary to ensure a clean and sanitary environment

In residential settings, I excelled in performing thorough cleaning and maintaining a neat and tidy appearance of peoples homes.

In commercial settings, I experienced cleaning offices, retail spaces, and other commercial establishments. I understand the importance of maintaining a professional and welcoming environment for employees and customers alike.

In industrial settings, I was met with the unique challenges and requirements of cleaning large-scale facilities such as factories, warehouses, and manufacturing plants. I am knowledgeable in handling specialised equipment, hazardous materials, and adhering to safety protocols.

I am committed to delivering high-quality results and ensuring customer satisfaction. I am detail-oriented, reliable, and able to work independently or as part of a team. I possess excellent time management skills, allowing me to efficiently complete tasks within specified time.

Overall, my experience as a residential, commercial, and industrial cleaner enabled me to provide exceptional cleaning services and contribute to the cleanliness and hygiene of various homes and businesses.

After that I went on to experience work as a kitchen hand and cook at the flag motor lodge, with a strong work ethic, and a commitment to excellence gained experience in a fast-paced kitchen environment. I was well-equipped to handle a variety of tasks and deliver exceptional results.

In my role as a kitchen hand, I developed a solid foundation in food preparation, organisation, and cleanliness. I am proficient in basic kitchen tasks such as chopping vegetables, preparing ingredients, and assisting with food plating while maintaining a clean and organised workspace.

As a cook, I helped prepare dishes. And learnt various cooking techniques, such as the importance of presentation, and consistency in delivering exceptional meals.

I am well-versed in practicing proper food handling, safety, and hygiene procedures. I am familiar with kitchen equipment and can troubleshoot issues that may arise. I worked efficiently under pressure and multitasked effectively to meet demanding deadlines.

Moreover, I am a team player who thrived in a collaborative kitchen environment. I communicated effectively with my colleagues, ensuring smooth coordination and efficiency in the kitchen. I was open to feedback and constantly strived to improve my skills and knowledge.

With a strong attention to detail, I took pride in ensuring that every dish I prepared met the highest standards of taste, presentation, and quality. I was customer-focused and dedicated to providing an exceptional dining experience.

After I worked as a kitchen hand I went on to work as a Baker clerk working at Coco bake, With past experience in customer-facing roles, I was well-equipped to contribute to the success of my position. During my time there I developed a comprehensive understanding of proper food handling and safety procedures, including temperature control, storage, and sanitation, to maintain a clean and hygienic workspace.

As a customer-oriented professional, I prioritised providing exceptional service to every customer. I was friendly, approachable, and knowledgeable about the products offered. I am skilled in answering customer inquiries, providing recommendations, and assisting with special orders or dietary restrictions.

I strived to create a positive and welcoming atmosphere for customers, ensuring their satisfaction with each visit.

In addition I am experienced in cashier and clerical duties. I am proficient in handling cash transactions, operating a cash register, and accurately processing payments. I am familiar with inventory management, including restocking shelves, monitoring product levels, and placing orders to ensure a well-stocked bakery.

I am a reliable team player who works well in collaborative environments. I communicate effectively with colleagues, ensuring smooth coordination and teamwork. I am adaptable and able to handle multiple tasks simultaneously, maintaining efficiency and organisation in a fast-paced bakery setting.

With my skills and dedication, I am confident in contributing to the success of any bakery or food establishment

Between 2012 and 2020 I casually worked for a bar recruitment agency that offered flexible shifts, Working at festivals, Concerts and special events.

As a skilled and experienced bar staff member working for Perth bar staff I grew a strong passion for hospitality, I learnt exceptional customer service skills, with a solid understanding of beverage preparation and bar operations, I am well-equipped to contribute to the success of any venue.

In my role as a bar staff member, I developed a comprehensive knowledge of various alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and spirits. I am proficient in accurately measuring and pouring drinks, ensuring consistency and quality in every serving. I am skilled in suggesting and recommending beverages based on guests' preferences and providing detailed descriptions of menu offerings.

I experienced in operating various bar equipment, such as draft beer systems, espresso machines, and cocktail shakers, ensuring smooth and efficient service. I am well-versed in maintaining cleanliness and organisation behind the bar, Thus including proper storage of ingredients, glassware, and bar tools.

I am skilled in engaging with customers, actively listening to their needs, and providing personalised recommendations to enhance their experience.

I excel in working in fast-paced environments, efficiently managing multiple orders and maintaining a high level of accuracy. I am knowledgeable in cash handling procedures, including processing payments, issuing change, and reconciling cash drawers at the end of each shift. I am also familiar with POS systems and can quickly adapt to new technology and processes.

Furthermore, I am a team player who thrives in collaborative environments. I effectively communicate with colleagues, ensuring seamless coordination and teamwork. I am adaptable and able to handle challenging situations with professionalism and composure. I am open to feedback and continually strive to improve my skills and knowledge within the industry.

I am and always will be passionate about the hospitality industry and furthermore be dedicated to delivering the highest level of service in every interaction.

During 2020 and 2023 I started a small business in the fashion industry which has always been a personal aspiration, Furthermore during that experience I gained knowledge of the use of Sewing machines, Thread over lockers and Heat presses also how to make patterns for clothing. Make clothing, Source materials and fabrics, order MOQ and Bulk clothing through whole sellers and manufacturers to re sell through my brand and how the process of distribution works.

• Studied Retail Lvl 3, Institute of Applied Learning, Sulu Anae, 42 Atkinson Ave, Otahuhu, New Zealand, 1006, +64 927 63 554
• Successfully completing training in the safe handling & use of in house chemical systems for kitchen, laundry and house keeping., Waiwhitu Distributors Ltd, 59 St John Street, Tauranga, New Zealand, +64 757 84 079, +6475710766, 03/03/2010
• Successfully completing Responsible service of alcohol (RSA), Eclipse Vale PTY. LTD, Simon Brown, P.O Box 1544, Broadbeach, QLD, 4218, Australia, eclipseeducation.com.au, admineclipseeducation.com.au, 01/02/2012

• Acacia Park, Tim Maurice, Manager, +64 754 804 00
• Bella Vista, Raewyn Turei, Manager, 0416 842 589
• Classic Touch, Anne Mulligan, Owner, +61 450 313 639
• Flag Motor Lodge, Len Barryman, Manager, +1800 998 044
• Coco Bake, Dat Vu, Manager + 61 456 817 573