Summary
Work History
Education
Skills
Timeline
Generic

Tania Walker

Killarney Vale,NSW

Summary

Dynamic customer service professional with proven expertise at Woolworths, excelling in cash handling and complaint resolution. Recognized for enhancing customer satisfaction through effective communication and product knowledge. Demonstrated reliability and adaptability, consistently achieving service goals while fostering positive relationships with customers and team members.

Work History

Customer Service Cashier

Woolworths
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Handled cash, credit, and digital payments efficiently and securely.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty.
  • Trained new staff on procedures for cash handling and customer service standards.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

School Canteen Volunteer

Brooke Ave Public School
  • Assisted in preparing food and lunch orders
  • Stocking up fridges and freezers
  • Making sure everything was clean and tidy
  • Making sure the children well looked after there needs

Making sure the children understood the cost of things and how much change they got

Education

No Degree -

The Entrance High School
Killarney Vale, NSW

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Customer inquiries
  • Time management
  • Multitasking and organization
  • Phone etiquette
  • Basic math

Timeline

Customer Service Cashier

Woolworths

School Canteen Volunteer

Brooke Ave Public School

No Degree -

The Entrance High School
Tania Walker