Tania Wilkinson
Perth,WA
Summary
Dedicated and compassionate Clinical/Registered Nurse with a progressive career in direct patient care and care coordination. Recently completed a 3-month secondment as a Policy Officer, where I reviewed and interpreted policies, conducted comprehensive research, and enhanced policy documents with relevant images and hyperlinks. Proven ability to manage high-stress situations and difficult patients, achieving the best outcomes. Builds strong relationships with staff, patients, and families through empathetic communication and excellent customer service. Committed to delivering top-notch patient care through effective education and communication. Demonstrates leadership skills focused on enhancing patient care and satisfaction. Excels in time management, independent work, and collaboration with multidisciplinary teams. Supports and educates new graduates and students, adhering to hospital policies and procedures.
Overview
18
18
years of professional experience
Work History
Clinical Nurse-Quality Policy Officer
Ramsay Health
10.2024 - Current
- Recent experience as a Policy Officer over the past three months.
- Reviewed and interpreted policies and procedures, ensuring clarity and comprehension, ensuring professional and accessible documentation.
- Conduct comprehensive research and analysis on policy issues to inform decision-making processes.
- Ensure all references adhered to APA (American Psychological Association) citation standards.
- Utilised Excel spreadsheets for various tasks, including data entry, analysis, and reporting.
- Verified sources of information and maintained the integrity of original policy/procedure documents.
- Enhanced policy/procedure documents by incorporating relevant images to improve clarity, engagement, and accessibility.
- Incorporate hyperlinks to relevant policy/procedures within documents to enhance accessibility and compliance.
- Collaborated with cross-functional teams to ensure alignment and integration of policy initiatives.
- Engaged with stakeholders to gather input and build consensus on policy/procedure matters.
- Participated in quality improvement initiatives to improve patient care outcomes.
Clinical Nurse-TOV Clinic and Continence Nurse Specialist Relief
Ramsay Health
04.2023 - Current
- Removal and insertion Indwelling and suprapubic catheters
- Educate and teach self-intermittent catheterization
- Removal of ureteric stents
- Bladder scanning of patients
- Assist and observe insertion of IDC with use of guide wire and cystoscopy
- Educated family members and caregivers on patient care of catheters and equipment
- Manage30 incoming calls, emails and faxes per day
- Review and assess inpatients when referrals are received throughout hospital
- Assist with updating policy and procedures to keep in line with up to date and best practice guidelines
- Complete new referrals provide education and support for CMASS, CAPS and NDIS letters
- Ordering of products for CMASS patients
- Provide and send information for self-funded patients/retirees
- Manage inventory of medical supplies to maintain adequate stock levels while minimizing waste and controlling costs
- Participated in policy development processes within the healthcare organization, influencing changes that improved the overall efficiency of processes
- Served as a clinical resource for colleagues, offering guidance on complex cases or challenging situations requiring advanced expertise
- Developed strong relationships with physicians, ensuring clear communication regarding patient needs and treatment plans for optimal outcomes
Clinical Nurse
Ramsay Health
10.2020 - Current
- Daily doctor rounds, updates to doctors and corresponding teams
- Allocation of direct and ED admissions
- Support/educate/assist6 team members in a shift
- Function as a clinical resource for colleagues seeking guidance on best practices or challenging cases, contributing to a supportive learning environment within the team
- Staff and Patient advocate
- Envi Board-allocation of6 team members/30 patients-direct admissions/discharges/pre- and post-op patients, Allied Health referrals, Acuity setting
- Maintain strong working relationships with doctors and allied health staff, fostering a collaborative approach to patient care delivery
- Responded to patient emergencies to provide prompt and correct intervention and care
- Collaborate with interdisciplinary teams for optimal patient outcomes and efficient care coordination
- Mentor new nursing staff, fostering professional growth and team building within the team
- Develop strong rapport with patients and families, promote open communication channels to aid in understanding of condition for effective collaboration in treatment plans and best outcomes for all
- Streamlined workflow processes, improving overall efficiency within the team
- Oversee patient discharge planning, arranging for follow-up care after leaving healthcare facility
- Served as a clinical resource to staff for other departments
- Communicated with healthcare team members to plan, implement and enhance treatment strategies
- Pain Resource Nurse
Registered Nurse
Ramsay Health
06.2007 - 10.2020
- Managed a patient load of 5, transitioned to10 with team nursing, of surgical patients-pre-and post-op care to discharge
- Infection Controls Measures
- Patient Advocacy
- Preceptor for Students/Graduates
- Clinical Skills
- Ward Blood Champion and Pain Resource Nurse
- Documentation
- Care of Routine and Complex Surgical Procedures
Clinical Nurse - Acute Pain Service
Ramsay Health
01.2017 - 01.2019
- Hospital Rounds with Anesthetists
- Data Entry
- Epidural site checks/Letters
- Patient/staff Education
- Supervise/Support and offer advice
- PCA/Epidural/Ketamine Infusion problem solving
- General Pain Enquires/Troubleshooting
- Relief Clinical Nurse
- Allocation of staff/patients/beds
- Assisting with KPI's
- Ward rounds with doctors
- Liaise with multidisciplinary team
Education
Post-Graduate Study - Continence Nurse Specialist
Hollywood Private Hospital
Perth, WA05.2023
Bachelor of Science - Nursing, Bachelor of Nursing
Waiariki Polytechnic Institution
Rotorua, New Zealand11.2005
Skills
- Proficient in Microsoft Word and Excel
- Document formatting and editing
- Data analysis and reporting
- Document formatting and editing
- Clinical Judgement
- Patient Relations
- Time Management
- Problem-solving
- Critical Thinking
- Organizational Skills
- Effective Communication
- Decision-Making
Timeline
Clinical Nurse-Quality Policy Officer
Ramsay Health
10.2024 - Current
Clinical Nurse-TOV Clinic and Continence Nurse Specialist Relief
Ramsay Health
04.2023 - Current
Clinical Nurse
Ramsay Health
10.2020 - Current
Clinical Nurse - Acute Pain Service
Ramsay Health
01.2017 - 01.2019
Registered Nurse
Ramsay Health
06.2007 - 10.2020
Post-Graduate Study - Continence Nurse Specialist
Hollywood Private Hospital
Bachelor of Science - Nursing, Bachelor of Nursing
Waiariki Polytechnic Institution
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