Summary
Overview
Work History
Education
Skills
Timeline
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Tania Willis

Tamworth,NSW

Summary

Dynamic Senior Manager with a proven track record at Pathfinders Ltd, excelling in organisational strategy development and cross-functional team leadership. Achieved operational excellence through innovative solutions and effective relationship management, enhancing service delivery and team performance. Skilled in budgetary control and employee development, fostering a collaborative and high-performing work environment.

Overview

14
14
years of professional experience

Work History

Senior Manager Community Programs

Pathfinders Ltd
09.2024 - 04.2025
  • Led cross-functional teams to develop and implement strategic initiatives, enhancing operational efficiency.
  • Mentored staff, fostering skill development and promoting a collaborative work environment.
  • Analysed market trends to inform decision-making and align strategies with business goals.
  • Facilitated training sessions for staff on best practices, improving overall team competency and morale.
  • Oversaw budget management and resource planning, ensuring alignment with organisational objectives and financial targets.
  • Provided strong leadership to enhance team productivity and morale.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
  • Implemented innovative solutions to overcome challenges, leading to enhanced service delivery.
  • Led strategic planning sessions to align program goals with the overall company vision, fostering cohesive growth.
  • Organised and oversaw assignments to drive operational excellence.
  • Developed detailed plans based on broad guidance and direction.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed operational standards, policies and procedures.
  • Championed company-wide diversity and inclusion initiative, creating a more supportive and innovative work environment.
  • Implemented risk management framework, mitigating potential threats to program success and company operations.
  • Enhanced team performance with regular coaching sessions, focusing on individual strengths and areas for improvement.
  • Coordinated cross-department programs, enhancing customer satisfaction.
  • Established team priorities, maintained schedules and monitored performance.
  • Conducted staff recruitment and performance management

Senior Manager Child & Family Services

Pathfinders Ltd
07.2011 - 08.2021
  • Led cross-functional teams to develop and implement strategic initiatives, enhancing operational efficiency.
  • Mentored staff, fostering skill development and promoting a collaborative work environment.
  • Analysed market trends to inform decision-making and align strategies with business goals.
  • Facilitated training sessions for staff on best practices, improving overall team competency and morale.
  • Oversaw budget management and resource planning, ensuring alignment with organisational objectives and financial targets.
  • Provided strong leadership to enhance team productivity and morale.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
  • Implemented innovative solutions to overcome challenges, leading to enhanced service delivery.
  • Led strategic planning sessions to align program goals with the overall company vision, fostering cohesive growth.
  • Organised and oversaw assignments to drive operational excellence.
  • Developed detailed plans based on broad guidance and direction.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed operational standards, policies and procedures.
  • Championed company-wide diversity and inclusion initiative, creating a more supportive and innovative work environment.
  • Implemented risk management framework, mitigating potential threats to program success and company operations.
  • Enhanced team performance with regular coaching sessions, focusing on individual strengths and areas for improvement.
  • Coordinated cross-department programs, enhancing customer satisfaction.
  • Established team priorities, maintained schedules and monitored performance.
  • Conducted staff recruitment and performance management

Education

Statement of Attainment For Food Handling - Hospitality

Australian Institute of Food Safety
Sydney, NSW
01-2023

Advanced Diploma Community Service Sector Mgt - Family And Community Services

Mental Health Coordinating Council
Sydney, NSW
12-2010

Certificate IV Training & Assessment -

Tamworth Community College
Tamworth, NSW
01-2010

Diploma of Community Services - Family And Community Services

TAFE NSW
NSW
12-2003

Skills

  • Organisational strategy development
  • Operations management
  • Comprehensive documentation skills
  • Budgetary control expertise
  • Partnership cultivation expertise
  • Reporting oversight
  • Cross-functional team leadership
  • Recruitment, Training and Development
  • Financial budget oversight
  • Excellent communication

Timeline

Senior Manager Community Programs

Pathfinders Ltd
09.2024 - 04.2025

Senior Manager Child & Family Services

Pathfinders Ltd
07.2011 - 08.2021

Statement of Attainment For Food Handling - Hospitality

Australian Institute of Food Safety

Advanced Diploma Community Service Sector Mgt - Family And Community Services

Mental Health Coordinating Council

Certificate IV Training & Assessment -

Tamworth Community College

Diploma of Community Services - Family And Community Services

TAFE NSW

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Tania Willis