Tania Emerton
Home Care Package Coordinator
Taree,NSW
Summary
Proven track record in enhancing operational efficiency and team productivity at Biripi ACMC, adept in data entry and fostering professional relationships. Spearheaded project completions and improved customer satisfaction through strategic planning and effective communication. Skilled in documentation management and multitasking, achieving significant advancements in care quality and operational workflows. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Home Care Package Coordinator
Biripi ACMC
04.2021 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Leisure Activities Officer
Biripi ACMC
06.2019 - 04.2021
- Enhanced participant engagement by designing and implementing diverse activities tailored to various age groups and interests.
- Managed budgets for programs and events effectively, ensuring cost-effective allocation of resources while maintaining high-quality experiences for participants.
Assistant in Nursing
Biripi ACMC
12.2015 - 06.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Personal Carer
Self
10.2009 - 12.2015
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
- Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Home Care Package Coordinator
North Coast Aboriginal Home Care
04.2007 - 09.2009
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
Support Worker
North Coast Aboriginal Home Care
02.2005 - 04.2007
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Education
No Degree - Follow Safe Work Practices For Direct Client Care
ETC
NSW03.2020
No Degree - Governance Workshop
ATSI
NSW06.2019
Certificate IV - Aboriginal And/or Torres Strait Islander Primary Cractice
Tafe
NSW12.2018
No Degree - Aged Care Emergency (ACE) Clonical Work Shop
Hunter Primary Care
NSW10.2017
No Degree - Understanding Dementia
Alzheimer's Educate Australia
NSW07.2016
No Degree - OHS Incident Investigation
Bridge The Gap Training & Assessment
NSW06.2009
No Degree - Course in Managing Performance in The Public Sector
Tafe
NSW11.2007
No Degree - Coaching And Mentoring in The Public Sector
Tafe
Taree, NSW10.2007
No Degree - Running Effect Meetings Training
NSW Businesslink Learning & Development
Sydney, NSW07.2007
Cerificate III - Community Services (Aged Care Work)
Taree, NSW12.2002
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Discretion and Confidentiality
- Document Management
- Recordkeeping
- Information Collection
Timeline
Home Care Package Coordinator
Biripi ACMC
04.2021 - Current
Leisure Activities Officer
Biripi ACMC
06.2019 - 04.2021
Assistant in Nursing
Biripi ACMC
12.2015 - 06.2019
Personal Carer
Self
10.2009 - 12.2015
Home Care Package Coordinator
North Coast Aboriginal Home Care
04.2007 - 09.2009
Support Worker
North Coast Aboriginal Home Care
02.2005 - 04.2007
No Degree - Follow Safe Work Practices For Direct Client Care
ETC
No Degree - Governance Workshop
ATSI
Certificate IV - Aboriginal And/or Torres Strait Islander Primary Cractice
Tafe
No Degree - Aged Care Emergency (ACE) Clonical Work Shop
Hunter Primary Care
No Degree - Understanding Dementia
Alzheimer's Educate Australia
No Degree - OHS Incident Investigation
Bridge The Gap Training & Assessment
No Degree - Course in Managing Performance in The Public Sector
Tafe
No Degree - Coaching And Mentoring in The Public Sector
Tafe
No Degree - Running Effect Meetings Training
NSW Businesslink Learning & Development
Cerificate III - Community Services (Aged Care Work)
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