Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Future employment
Timeline
Generic

Taniell Bowden

Cranbourne East

Summary

I started at Coles Supermarket in 2000 with a retail leadership learning all aspects of the store. I started in the deli department and worked up to becoming a Bakery manager.

I took some time away from management and became a mother to 2 beautiful boys who are now 16 and 19. 2010 was the beginning of my next chapter with Cole’s as part time employee whilst raising my boys.

In 2020 I started back full time and within 12 months was back as a Bakery Manager and currently at Botanic Ridge.

Overview

1
1
year of professional experience
1999
1999
years of post-secondary education
1
1
Certification

Work History

Bakery Manager

Coles
Botanic ridge
12.2024 - Current
  • Managed daily bakery operations and ensured compliance with safety standards.
  • Supervised staff performance and provided training on baking techniques.
  • Maintained inventory levels and ordered supplies to meet production needs.
  • Coordinated production schedules to optimize workflow and efficiency.
  • Implemented quality control measures for baked goods and customer satisfaction.
  • Assisted in product development by testing new recipes and flavors.
  • Engaged with customers to enhance their shopping experience and gather feedback.
  • Collaborated with other departments to ensure seamless store operations and promotions.
  • Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
  • Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
  • Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
  • Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
  • Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
  • Performed administrative tasks such as scheduling employee shifts, preparing payrolls and managing customer complaints.
  • Maintained inventory of supplies, ingredients and equipment used in the production process.
  • Planned menus according to seasonality of products, customer demand and profit margins.
  • Ensured compliance with food safety regulations and health codes in the kitchen area.
  • Managed budgeting activities such as forecasting costs, setting prices and controlling expenses.
  • Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
  • Established relationships with vendors to secure competitive prices for raw materials.
  • Developed new recipes that appealed to customers' taste preferences while meeting nutritional guidelines.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Organized promotional campaigns to drive sales of baked goods through special offers or discounts.
  • Researched industry trends in order to stay ahead of competitors in terms of product offerings.
  • Revamped bakery menus by suggesting new regular and seasonal product offerings.
  • Created cost-effective strategies to reduce waste while increasing productivity levels.
  • Assisted bakery manager with coordinating product ordering, receiving, and stocking.
  • Implemented and executed merchandising programs to maintain and increase sales.
  • Implemented systems for tracking sales data from multiple outlets within the network.
  • Coordinated bakery production schedule to efficiently meet customer demands and special orders.
  • Managed maintenance and repair of bakery equipment to ensure operational efficiency and reduce downtime.
  • Monitored financial performance, preparing budgets, and implementing cost-control measures to maximize profitability.
  • Utilized bakery management software for sales tracking, inventory management, and staff scheduling.
  • Analyzed sales data to identify trends, adjust offerings, and improve overall sales performance.
  • Ensured adherence to health and safety regulations, maintaining a clean and safe working environment.
  • Collaborated with other managers and team leaders to align bakery operations with overall business objectives.
  • Led hiring, training, and supervising bakery staff, fostering a collaborative and productive work environment.
  • Implemented quality control standards, conducting regular product and equipment inspections to ensure compliance.
  • Performed routine maintenance tasks such as cleaning equipment or restocking shelves.
  • Managed daily bakery operations, ensuring efficient workflow and high-quality product output.
  • Managed customer service, addressing complaints and ensuring high satisfaction levels with bakery products and services.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Mentored newly hired staff in upselling techniques to improve sales.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Directed and supervised staff performance.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Counted and balanced registers.
  • Supported long-term business strategies, generating guest relations feedback for process improvements.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Managed daily operations, client relations and IT.

Education

Eumemmerring
Endeavour Hills, Vic

Skills

  • Bakery management
  • Inventory control
  • Quality assurance
  • Recipe development
  • Grocery manager
  • Night fill
  • Service
  • Store support training

Certification

  • Australian car License

Affiliations

  • Being a mother & a wife
  • Gardening
  • I enjoy camping

References

References available upon request.

Future employment

  • NDIS Career
  • Cleaner
  • Retail

Timeline

Bakery Manager

Coles
12.2024 - Current

Eumemmerring
Taniell Bowden