Taniesha Solien
Logan City,QLD
Summary
Current Store Team Member/Cashier who delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organisation's mission.
Adaptable and driven by having a strong work ethic and a proven ability to thrive in both team and individual settings. My goal is to put my knowledge into practice, to gain experience and contribute my abilities and knowledge to help a business grow and thrive.
Overview
1
1
year of professional experience
Work History
Customer Service Team Member
Woolworths
Underwood, QLD
11.2021 - Current
- Used POS system to enter orders, process payments and issue receipts with accuracy and speed
- Resolved customer complaints and maintained clean and tidy checkout area.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Worked flexible schedule and extra shifts to meet business needs.
Fundraising Volunteer
Touch Football Event
Logan City, QLD
- Created price tags and merchandise signs.
- Processed cash, credit and touchless transactions to fulfill customer orders.
- Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
Hospitality Catering Stall
Woodridge State High School
Logan City, QLD
02.2020 - 11.2020
- Presented food and beverages on buffet tables and drink stations in line with the formality and specifications of each event.
- Arranged linens and table settings according to the seating plan and event theme.
- Monitored dietary restrictions.
- Time management
- Following Standard WHS practices.
Education
Cert IV in Youth Work -
Strategix Training Group
Online08.2022
High School Diploma -
Woodridge State High School
Woodridge 11.2020
Certificate III in Business -
Binnacle Training
Woodridge State High School10.2020
Skills
- Knowledge in programs such as Microsoft Office and Excel, as well as delivering and monitoring services to consumers, designing and producing spreadsheets/business documents, knowledge of WHS legalisation in the workplace and organising personal work priorities and development
- The ability to work under pressure and still manage to get tasks done quickly and to a satisfactory standard
- Good communicator/Interpersonal communication skills
- Critical thinking and problem solving and always willing to overcome and solve the problem
- Honest, responsible and reliable
- Strong work ethic and adaptability, always willing to pick up extra shifts and put in 100% effort at all times
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- POS Systems
- Feedback Acceptance
LICENCES
Reliable Transport - Currently on Learners
Availability
Available to work flexible schedules, mornings, afternoon, weekends and holidays based on business needs.
Hours i can work :
- Anywhere between 6am - 6pm
- Monday - Friday including weekends
Timeline
Customer Service Team Member
Woolworths
11.2021 - Current
Hospitality Catering Stall
Woodridge State High School
02.2020 - 11.2020
Fundraising Volunteer
Touch Football Event
Cert IV in Youth Work -
Strategix Training Group
High School Diploma -
Woodridge State High School
Certificate III in Business -
Binnacle Training
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