Tanim M Alom
Clayton
Summary
Dedicated and detail-oriented undergraduate student pursuing a degree in Engineering, with a strong foundation in technical knowledge and problem-solving skills. Possessing extensive experience in customer service, demonstrating exceptional communication abilities, and a proven track record of delivering high-quality support in fast-paced environments. Eager to leverage a blend of technical expertise and customer service proficiency to contribute to a dynamic team. Adept at resolving customer issues efficiently, fostering positive relationships, and maintaining a customer-first mindset. Ready to apply academic background and hands-on experience to support and enhance customer service operations.
Overview
4
4
years of professional experience
Work History
Intern
Youth Ventures Asia
06.2024 - Current
- Researching, identifying, and presenting solutions to mitigate the current business challenges faced by the organization.Prepare orders and maintain overall cleanliness
- Develop a systematic and scalable system to streamline the weekly vendor registration process for the community market
Team Member
Southern Xross Kebabs
12.2022 - Current
- Take customer orders and resolve any issues
- Prepare orders and maintain overall cleanliness
- Work at a fast pace
- Stock Management
Intern
Abacus Technology Corporation
07.2020 - 01.2021
- Coordinated schedules, workflows, and shift arrangements to meet expected business demands
- Managed correspondence, maintained an accurate filing system, assessed overtime documentation and vacation schedules, and executed additional tasks assigned by the Program EVCITS Manager
Education
Bachelor of Engineering (Honours) - Engineering
Monash University
Melbourne, VIC11.2025
Edexcel - A'Levels
BISES
Saudi Arabia06.2021
Skills
- Computer Skills
- Microsoft Word, PowerPoint, Excel
- Organization and Time Management
- Problem-Solving
Activities
Monash University, International Student Ambassador
- Engaged with international students to share personal experience of studying at Monash University., Represent and engage with Monash University clients and address any queries relevant to the degree.
Monash University, ECSE Student Staff Consultative Committee Member,
- Attended meetings and offered suggestions to enhance the educational experience for students within the electrical engineering department.
Timeline
Intern
Youth Ventures Asia
06.2024 - Current
Team Member
Southern Xross Kebabs
12.2022 - Current
Intern
Abacus Technology Corporation
07.2020 - 01.2021
Bachelor of Engineering (Honours) - Engineering
Monash University
Edexcel - A'Levels
BISES
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