Tanisha Bruns
Chittaway Point,NSW
Summary
I am an extremely loyal, reliable, determined, highly motivated and hardworking individual with 12 years retail experience and 9 years management experience.
I have spent most of my years in the retail industry in management running a business with operational excellence and exceptional customer service and sales. I have been responsible for an extensive list of tasks including but not limited to managing rosters, wages, visual merchandising, stock management, loss prevention, training and coaching of my team and meeting KPIs to be a profitable business.
Overview
14
14
years of professional experience
Work History
Bookkeeper
All Coast Outdoor Construction
Chittaway Point, NSW
08.2024 - Current
- Reconciled bank statements to ensure accurate financial records.
- Managed accounts payable and receivable for construction projects.
Store Manager
Skechers
Erina, NSW
02.2020 - 01.2024
- Oversaw inventory management through cycle counts, audits, and shrinkage control.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Built customer relationships and provided superior customer service to boost sales.
- Maintained stockroom condition to preserve product quality.
- Kept work areas clean, neat, and free of safety hazards to maximize efficiency.
- Fostered positive employee relationships through communication, training and development coaching.
- Trained, motivated and oversaw team including a Assistant Manager and 6 Casuals delivering outstanding service to every customer.
- Organized and updated schedules to optimize coverage for expected customer demands.
Floor Manager
Sephora
Charlestown, NSW
08.2017 - 11.2019
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Assessed team member performance and developed improvement plans for weak points.
- Trained, motivated and oversaw team of 20+ beauty advisors and Makeup artists delivering outstanding service to every customer.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Stayed up-to-date on extensive company products and services.
- Directed efficient store recoveries to keep merchandise organized and presentable for customers.
Store Manager
Napoleon Perdis
Macquarie, NSW
06.2015 - 07.2017
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Built customer relationships and provided superior customer service to boost sales.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Stayed up-to-date on extensive company products and services.
- Directed efficient store recoveries to keep merchandise organized and presentable for customers.
Sales Assistant
Hot Dollar
Erina , NSW
10.2011 - 06.2015
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Accepted and completed cash, check and credit card payments.
Education
Certificate Of Registration - NSW Assistant Agent Course
Australian College of Business And Training
07.2025 - 12.2025
High School Diploma -
Tuggerah Lakes Secondary College
NSW2011
Skills
- Customer service
- Strategic Selling
- Multitasking and Organization
- KPI Management
- Shift Scheduling
- Verbal and Written Communication
- Employee Supervision and Motivation
- Cash Management
- Inventory Management
- Store Merchandising
- Documentation and Reporting
- Recruiting and Hiring
- Team building
- Employee training
Professional References
Daniel Wright
All Coast Outdoor Construction
0432 208 605
Tammy Krake
Skechers
0481 470 416
Timeline
Certificate Of Registration - NSW Assistant Agent Course
Australian College of Business And Training
07.2025 - 12.2025
Bookkeeper
All Coast Outdoor Construction
08.2024 - Current
Store Manager
Skechers
02.2020 - 01.2024
Floor Manager
Sephora
08.2017 - 11.2019
Store Manager
Napoleon Perdis
06.2015 - 07.2017
Sales Assistant
Hot Dollar
10.2011 - 06.2015
High School Diploma -
Tuggerah Lakes Secondary College