Summary
Overview
Work History
Education
Skills
Timeline
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Tanisha Trezise

South Wolumla,NSW

Summary

Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

6
6
years of professional experience

Work History

Bartender

Commercial Hotel Pub
08.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Explained daily specials and beverage promotions to exceed daily sales goals.

Team Coach

KFC Restaurant
03.2021 - 10.2023
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Monitored food preparation, production, and plating for quality control.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Planned and executed promotions and special events in close collaboration with management.

Retail Supervisor

Woolworths
09.2018 - 03.2021
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Coordinated merchandising displays, signage and sales enablement.
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.
  • Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
  • Trained and oriented associates to maximize team performance.

Wait Staff Member

Wolumla Hotel Pub
01.2018 - 08.2018
  • Bussed and reset tables to keep dining room and work areas clean.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Cultivated warm relationships with regular customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

High School Diploma -

Bega High School
Bega, NSW
09.2023

Skills

  • Patron Experiences
  • Safe Serving Knowledge
  • Guest Satisfaction
  • Customer Service Management
  • Corrective Actions
  • Retail Effectiveness
  • Reading Comprehension

Timeline

Bartender

Commercial Hotel Pub
08.2023 - Current

Team Coach

KFC Restaurant
03.2021 - 10.2023

Retail Supervisor

Woolworths
09.2018 - 03.2021

Wait Staff Member

Wolumla Hotel Pub
01.2018 - 08.2018

High School Diploma -

Bega High School

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Tanisha Trezise