Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Tanisha Ward

Southside,Australia

Summary

Dynamic professional with a strong work ethic and extensive experience in customer service. Proven track record of achieving high satisfaction levels through effective communication and relationship-building. Committed to responsibilities and continuous learning, bringing empathy to every interaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Volunteer

Gympie RSPCA
02.2022 - Current
  • Provided grooming, feeding, and basic care for cats and dogs.
  • Assisted with injections and vaccinations to ensure animal health.
  • Walked dogs regularly, promoting exercise and well-being.
  • Cleaned pens to maintain a sanitary environment for animals.
  • Fostered cats and kittens, offering temporary shelter and care.
  • Socialized timid and stressed animals to reduce anxiety and improve behavior.
  • Communicated effectively with the general public regarding animal welfare concerns.
  • Collaborated with team members to address behavioral issues in animals.

House and Pet Sitter

Peter
Curra, Qld
05.2025 - 05.2025
  • Delivered daily care for clients' pets, including feeding, exercising, grooming, and administering medications.
  • Maintained regular communication with pet owners through phone calls and emails regarding pet well-being.
  • Performed light household tasks such as cleaning cages, washing dishes, and watering plants.
  • Responded promptly to owner inquiries about pet conditions or behaviors when necessary.
  • Followed client instructions for home care while owners were away.
  • Provided loving attention to all animals in care, ensuring a safe environment at all times.
  • Fed, walked, and exercised dogs and other pets regularly.

Front of House

Delights of India
10.2022 - 01.2024
  • Managed customer service interactions to ensure high satisfaction levels.
  • Processed phone orders efficiently, maintaining accurate records.
  • Handled food safely in compliance with health regulations.
  • Executed cash handling and register operations with precision.
  • Cleared tables promptly to enhance dining experience.
  • Conducted thorough cleaning of dining area and workspaces.
  • Performed stock takes to monitor inventory levels effectively.

Store Assistant

Waynes World
09.2020 - 01.2022
  • Executed cash handling and register operations to ensure accurate transactions.
  • Managed refunds and store credits efficiently to enhance customer satisfaction.
  • Conducted regular stock takes to maintain inventory accuracy.
  • Implemented stock rotation practices to minimize waste and improve product freshness.
  • Designed attractive displays to promote merchandise effectively.
  • Notified management of low stock levels and coordinated ordering processes.
  • Performed general cleaning duties to maintain a welcoming environment.

Education

Year 10 Completion - Legal Studies, Psychology, Mathematics, Home Economics, English

Saint Patricks College
Gympie, QLD
01.2021

Skills

  • Positive attitude
  • Willingness to learn
  • Strong work ethic
  • Commitment to responsibilities
  • Empathy
  • Active listening
  • Effective communication
  • Customer service excellence
  • Deadline-oriented task management

References

  • Tarsha Willmott, 0499 354 541, RSPCA Animal Attendant ETC
  • Julie Joyner, 0476 882 726, Youth Advisor

Certification

  • RSA - Responsible Service of Alcohol
  • RSG - Responsible Gambling Service

Timeline

House and Pet Sitter

Peter
05.2025 - 05.2025

Front of House

Delights of India
10.2022 - 01.2024

Volunteer

Gympie RSPCA
02.2022 - Current

Store Assistant

Waynes World
09.2020 - 01.2022

Year 10 Completion - Legal Studies, Psychology, Mathematics, Home Economics, English

Saint Patricks College

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Tanisha Ward