Summary
Overview
Work History
Education
Skills
Timeline
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Tanisha Wise

Glendenning ,NSW, 2761

Summary

Dynamic and engaging professional with a proven history at Manly Fast Ferry, excelling in customer service and problem-solving. Demonstrates exceptional teamwork and communication skills, adept at maintaining a positive attitude and composure under pressure. Achieved significant improvements in customer satisfaction, showcasing flexibility, adaptability, and critical thinking.

Overview

2
2
years of professional experience

Work History

General Purpose Hand

Manly Fast Ferry
12.2023 - Current
  • Supervising passengers boarding and disembarking vessel using gangways
  • Maintaining a clean and tidy vessel
  • Greeting customers
  • Ensuring passenger safety at all times
  • Providing customers with timetable information
  • Undergoing regular drills
  • Responsible service of alcohol

Customer Service Crew

Manly Fast Ferry
01.2023 - 02.2024


  • Provided excellent customer service
  • Answered customer questions and assisted where possible
  • Offered directions to customers
  • Ensured on time departure of vessels
  • Maintained a clean and tidy wharf
  • Managed lost property
  • Knowledge of wharves, other modes of transport nearby and opal system

Education

Certificate I - Maritime Operations (General Purpose Hand NC)

TAFE NSW
Ultimo, NSW
12.2022

Statement Of Attainment - Provide First Aid

TAFE NSW
Ultimo, NSW
12.2022

Skills

Friendly, Positive Attitude

Teamwork and Collaboration

Customer Service

Problem-Solving

Flexible and Adaptable

Calm Under Pressure

Critical Thinking

Excellent Communication

Time Management

Active Listening

Decision-Making

Dependable and Responsible

Timeline

General Purpose Hand

Manly Fast Ferry
12.2023 - Current

Customer Service Crew

Manly Fast Ferry
01.2023 - 02.2024

Certificate I - Maritime Operations (General Purpose Hand NC)

TAFE NSW

Statement Of Attainment - Provide First Aid

TAFE NSW

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Tanisha Wise