Summary
Overview
Work History
Education
Skills
Permanent Resident
Timeline
Generic
Taniya Kaur

Taniya Kaur

Tarneit,Australia

Summary

Dynamic professional with a proven track record in customer service and administrative roles at Desire Immigrations, showcasing exceptional computer skills and a high-energy attitude. Excelled in creating efficient systems for data management and customer issue resolution, demonstrating leadership and flexibility. Skilled in both team collaboration and individual initiative, with a focus on achieving tangible results and enhancing customer satisfaction.

Overview

12
12
years of professional experience

Work History

Customer Service Administrative Assistant

Desire Immigrations
St Albans, VIC
12.2023 - Current
  • Dealing with the student study visas, Job Ready Program Skill Assessment, and other employer skill worker nomination visas, and tourist visas.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Drove customer feedback to deliver information to management for corrective action.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Greeted visitors and provided general information about the company.
  • Managed database systems containing customer contact information.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.

Hair Stylist/Set Dresser

Looking Sharp hair salon
Jalandhar city, India
09.2022 - 07.2023
  • Provided exceptional customer service to ensure customer satisfaction.
  • Provided 7+ types of services including cutting, styling, coloring, perms, smoothing treatments and blowouts
  • I would also make sure clients left premises feeling satisfied, beautiful and confident
  • Customer service was always the high priority

Fashion Stylist and Designer

Karma Entertainments
Punjab, India
10.2018 - 12.2019
  • Advised management on potential improvements to enhance overall quality of customer services.
  • I worked as a fashion stylist and designer for a music artist contracted under the company for music videos and other shoots, along with other team members and crew.
  • Also handled the purchase orders for all sorts of clothing and makeup required.

Fashion and Textile Designer

Apeejay fine arts
Jalandhar city, India
03.2013 - 05.2015
  • I worked as a fashion and Textile designer in fashions shows hosted by Apeejay fine arts in Jalandhar city
  • They hosted 2 fashion shows every year and I would be invited/ hired to design outfits for a team of models based on the different themes
  • I was responsible to design, construct and fit the outfits from the scratch

Hair Dresser and Make-up Artist

Lakme Academy
Jalandhar city, India
06.2022
  • I was hired as a hair dresser and make-up artist by Lakme Academy for a fashion Event they hosted in D.A.V convention centre in Jalandhar city
  • I was responsible to do hair styling and make-up for the artist performing at the event

Education

Bachelors of designing -

Apeejay College of Fine Arts
India

Professional Make-up -

Advanced Hair dressing and design -

Eye-lash tech -

Skills

  • Excellent Customer service skills
  • Professional skills of handling customers
  • Enthusiastic
  • Time management
  • Verbal communication
  • Computer skills
  • Quick Learner
  • Positive Work Environment
  • Leadership
  • Flexibility and Easy to Adapt
  • People Oriented
  • Email management
  • Strong teamwork
  • Lead generation
  • High-energy attitude

Permanent Resident

  • Have full working rights

Timeline

Customer Service Administrative Assistant

Desire Immigrations
12.2023 - Current

Hair Stylist/Set Dresser

Looking Sharp hair salon
09.2022 - 07.2023

Hair Dresser and Make-up Artist

Lakme Academy
06.2022

Fashion Stylist and Designer

Karma Entertainments
10.2018 - 12.2019

Fashion and Textile Designer

Apeejay fine arts
03.2013 - 05.2015

Bachelors of designing -

Apeejay College of Fine Arts

Professional Make-up -

Advanced Hair dressing and design -

Eye-lash tech -

Taniya Kaur