Taniya Taniya
Williams Landing ,Melbourne
Summary
Dynamic customer service professional with a proven track record at The Butcher Club, excelling in problem-solving and guest relations. Adept at managing customer inquiries and complaints, ensuring a welcoming environment while maintaining accurate records. Skilled in business administration and drawer balancing, consistently delivering exceptional service and enhancing customer satisfaction.
Overview
1
1
year of professional experience
Work History
Front Desk Associate
the great greek gyros souvlaki
werribe, Melbourne
03.2024 - 07.2025
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Greeted guests upon arrival and provided excellent customer service.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
Customer Service Representative
the butcher club
watergardens , Melbourne
01.2024 - 07.2025
- Assisted customers with inquiries and provided product information.
- Managed customer complaints and resolved issues promptly.
- Processed orders and handled transactions efficiently.
- Maintained accurate records of customer interactions and feedback.
- Educated customers on product features and benefits effectively.
- Ensured a welcoming environment for all customers entering the store.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Bachelor of Science - Information Technology
RMIT University
Melbourne, VIC01-2024
Skills
- Business administration
- Drawer balancing
- Effective planning
- Administrative support
- Housekeeping services
- Word processing
- Time management
- Problem solving
- Guest relations
Languages
Hindi
Professional
English
Professional
References
References available upon request.
Timeline
Front Desk Associate
the great greek gyros souvlaki
03.2024 - 07.2025
Customer Service Representative
the butcher club
01.2024 - 07.2025
Bachelor of Science - Information Technology
RMIT University
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