Banking Specialist
Commonwealth Bank Australia
- Developed a strong understanding of the bank's products and services to provide customers with accurate information and advice
- Opened new accounts and made changes to existing accounts.
- Supported tellers by processing transactions involving money orders, cashiers checks and payments.
- Investigated and resolved account issues by offering applicable options to customers.
- Counted currency, coins and checks in cash drawer, night depository and ATM.
- Cross-sold wide range of services and products to increase new business and expand existing customer relationships.
- Formalized risk assessment models and developed standards for trend analysis for corporate use.
- Modeled catastrophic market scenarios to aid in business management planning, risk management and trend monitoring.
