Tanmay Bhati
Hawthorn East ,Victoria
Summary
At Coles Supermarket, I excelled as a Customer Service Supervisor, significantly enhancing team collaboration and morale, which led to improved service quality and customer satisfaction. Skilled in problem-solving and leadership, I adeptly addressed recurring concerns and mentored staff, fostering a results-driven environment.
Overview
2
2
years of professional experience
Work History
Customer Service Supervisor
Coles Supermarket
07.2022 - Current
- Creating refund reports on day to day basis.
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Education
High School Diploma -
Bayside P-12 College
Williamstown, VIC12.2020
Certificate III - Information, Digital Media And Technology
Bayside P-12 College
Newport, VIC12.2020
Skills
- Problem-Solving
- Time Management
- Customer Service
- Team Building and Leadership
- Training and mentoring
- Decision-Making
Timeline
Customer Service Supervisor
Coles Supermarket
07.2022 - Current
High School Diploma -
Bayside P-12 College
Certificate III - Information, Digital Media And Technology
Bayside P-12 College