Summary
Overview
Work History
Education
Skills
Key Personal Skills
Timeline
Generic

Tannaz Atabaki Baradari

Doreen,VIC

Summary

An energetic and detail-oriented Client Advisor with extensive experience in luxury sales and a strong passion for customer service and relationship building. I recently completed a graduate human resource management certificate focusing on talent acquisition, employee relations, and organisational development. Proven ability to excel in high-pressure environments and meet sales and performance
targets. Seeking to transition into a Human Resources and Recruitment role to leverage my interpersonal and strategic skills

Overview

3
3
years of professional experience

Work History

Client Advisor

Gucci
10.2024 - Current
  • Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
  • Utilized advanced problem-solving skills to address unique client challenges and identify appropriate solutions.
  • Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
  • Managed sensitive client information with utmost confidentiality, building trust and loyalty.

Client Advisor

Valentino
09.2022 - 09.2024
  • Assisted customers, effectively communicating to meet their requirements or needs
  • Managed the processing and handling of customer payments and orders
  • Achieved personal and group KPI goals
  • Used marketing strategies including product knowledge, objective handling, impulse factors, and body language to introduce products and close sales
  • Completed sales reports after every shift, including the number of demonstrations and sales, and the remaining stock
  • Responded to telephone inquiries, providing quality service to customers and associates
  • Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Utilized advanced problem-solving skills to address unique client challenges and identify appropriate solutions.

Sales Associate

Dior Couture
02.2022 - 07.2022
  • Built and strengthened relationships with customers to meet their needs and establish clienteling
  • Achieved personal and group KPI goals
  • Provided exceptional customer service by greeting, listening, and assisting customers to exceed their needs, demonstrating excellent product knowledge
  • Used company literature and training resources to stay up-to-date on product features
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Graduate Certificate - Human Recourse Managment

University of New South Wales
Sydney, NSW
04-2025

RMIT University
01.2018

Skills

  • Multilingual and multicultural understanding
  • Problem-solving
  • Planning
  • Proficient in POS systems
  • Interpersonal skills
  • Relationship-building
  • Team player
  • Administrative skills
  • Maintaining files
  • Office administration
  • Payroll processing
  • Client interaction

Key Personal Skills

  • Multilingual and multicultural understanding (fluent in Persian and Turkish)
  • Excellent problem-solving and planning skills
  • Proficient in POS systems
  • Strong interpersonal and relationship-building skills
  • Excellent team player
  • Skilled in sales and stocking
  • Competent in identifying and meeting client needs

Timeline

Client Advisor

Gucci
10.2024 - Current

Client Advisor

Valentino
09.2022 - 09.2024

Sales Associate

Dior Couture
02.2022 - 07.2022

Graduate Certificate - Human Recourse Managment

University of New South Wales

RMIT University
Tannaz Atabaki Baradari