Tannaz Atabaki Baradari
Doreen,VIC
Summary
An energetic and detail-oriented Client Advisor with extensive experience in luxury sales and a strong passion for customer service and relationship building. I recently completed a graduate human resource management certificate focusing on talent acquisition, employee relations, and organisational development. Proven ability to excel in high-pressure environments and meet sales and performance
targets. Seeking to transition into a Human Resources and Recruitment role to leverage my interpersonal and strategic skills
Overview
3
3
years of professional experience
Work History
Client Advisor
Gucci
10.2024 - Current
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Utilized advanced problem-solving skills to address unique client challenges and identify appropriate solutions.
- Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
- Managed sensitive client information with utmost confidentiality, building trust and loyalty.
Client Advisor
Valentino
09.2022 - 09.2024
- Assisted customers, effectively communicating to meet their requirements or needs
- Managed the processing and handling of customer payments and orders
- Achieved personal and group KPI goals
- Used marketing strategies including product knowledge, objective handling, impulse factors, and body language to introduce products and close sales
- Completed sales reports after every shift, including the number of demonstrations and sales, and the remaining stock
- Responded to telephone inquiries, providing quality service to customers and associates
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Utilized advanced problem-solving skills to address unique client challenges and identify appropriate solutions.
Sales Associate
Dior Couture
02.2022 - 07.2022
- Built and strengthened relationships with customers to meet their needs and establish clienteling
- Achieved personal and group KPI goals
- Provided exceptional customer service by greeting, listening, and assisting customers to exceed their needs, demonstrating excellent product knowledge
- Used company literature and training resources to stay up-to-date on product features
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Graduate Certificate - Human Recourse Managment
University of New South Wales
Sydney, NSW04-2025
RMIT University
01.2018
Skills
- Multilingual and multicultural understanding
- Problem-solving
- Planning
- Proficient in POS systems
- Interpersonal skills
- Relationship-building
- Team player
- Administrative skills
- Maintaining files
- Office administration
- Payroll processing
- Client interaction
Key Personal Skills
- Multilingual and multicultural understanding (fluent in Persian and Turkish)
- Excellent problem-solving and planning skills
- Proficient in POS systems
- Strong interpersonal and relationship-building skills
- Excellent team player
- Skilled in sales and stocking
- Competent in identifying and meeting client needs
Timeline
Client Advisor
Gucci
10.2024 - Current
Client Advisor
Valentino
09.2022 - 09.2024
Sales Associate
Dior Couture
02.2022 - 07.2022
Graduate Certificate - Human Recourse Managment
University of New South Wales
RMIT University
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