Tan Phuc Nguyen
Haymarket,NSW
Summary
Enthusiastic Student Teacher willing to take hands-on approach in and outside of the classroom to engage students. Smart and focused with exemplary communication. Works as cooperative partner with supervising teacher to deliver quality instruction for students.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Trainee Educator
Story House Early Learning Alexandria
Alexandria
06.2024 - Current
- Developed individualized plans for struggling learners and those requiring additional support.
- Evaluated student portfolios periodically to ensure they meet established standards.
- Assisted in planning and delivering lessons to students, using a variety of teaching methods.
- Managed classroom discipline issues effectively while maintaining a positive learning environment for all students.
- Prepared teaching materials and visual aids to support lesson objectives.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
Design Training Team – Food and Beverage attendant
Mode Kitchen and Bar
Sydney
02.2022 - Current
- Developed strong communication skills to guide staffs follow disciplines with company culture
- Good memories for VIP guests and theirs’s prefer
- Strong section skills to seat and serve guests, took orders and removed breakfast ware with practiced pacing
- Ensure buffet open perfectly and cleanliness of restaurant during day
- Maintain food hygiene in accordance with standards and guidelines
- Barista skills
Food and Beverage attendant
Four Seasons Hotel Sydney
Sydney
11.2019 - 01.2022
- Severs patrons and provides information with food and beverage selections
- Maintains table setting by removing courses as completed, replenishes utensils, refilling water glasses and being aware of guests in need
- Protects establishment and guests by ensuring sanitation, safety and alcohol.
Food and Beverage attendant
Hotel School Front Desk
10.2020 - 12.2020
- Ability to identify problems and use problem-solving skills to provide solutions
- Excellent customer service skills to maintain customer or client satisfaction
- Flexibility skills to make changes to company schedules, adapt to changes in company protocols or procedures or adjust to changes from employee instructions regarding their faxing or copying needs.
Housekeeping
HOTEL SCHOOL HOUSEKEEPING
10.2020 - 12.2020
- Having strong attention to detail helps housekeepers complete a variety of tasks, such as organizing household items and ensuring that cleaned floors and windows are without streaks
- Maintaining a set schedule to perform their tasks efficiently and effectively within a given time frame
- Technical knowledge and several hard skills to perform their jobs effectively.
Food and Beverage attendant
CHAMBER FINE DINING, CHAMBERS BAR & SUBLIME BAR
04.2019 - 06.2019
- Developed strong interpersonal skills resulting in outstanding communication, teamwork, flexibility, and cohesiveness with fellow colleagues
- Prepared non-alcoholic and alcoholic beverages such as mocktails, cocktails, and mixed drinks
- Ensure that all tasks set are completed in the time allocated and to the standard set by the hotel.
COOKIES CAFÉ AND COOKIS CART
04.2019 - 06.2019
- Ensured positive guest experience
- Developed strong and efficient communication skill to complement a fast-paced environment
- Ensured guest satisfaction at all times.
CASCADES BUFFET RESTAURANT & OLIVE TREE WALDORF LEURA GARDENS RESORT
04.2019 - 06.2019
- Set up and pack down of buffet
- Maintained buffet area ensuring cleanliness and presentation is as per hotel standards
- Assisted colleagues to maintain service flow and enhance guest experience.
Education
Master of Teaching (Primary and Early childhood) -
06.2024
Bachelor of Business (International Hotel & Resort Management) -
06.2022
Skills
- Hard-working
- Positive attitude
- Proficiency in Microsoft Office suite
- Word
- Excel
- Outlook
- Manage day to day operations
- Quality assurance
- Fluent in written and spoken English
- Created and continuously updated effective daily Front of House duties
- Early Childhood Education
- Lesson Plan Development
- Behavioral modeling
Volunteerandcommunityactivities
- BMIHMS, 07/2019, 09/2019, Student representative council - Kitchen Coordinator
- BMIHMS, 07/2019, 09/2019, Mentoring Scholarship Student Food & Beverage - Kitchen
References
- Glenn Bloomfield, Food and Beverage Instructor, BMIHMS at Torrens University, 0413 524 711, glenn.bloomfield@laureate.edu.au
- Bruno Verhaegen, Food and Beverage Instructor, BMIHMS at Torrens University, 0405 511 726, bruno.verhaegen@laureate.edu.au
- Jessica Ezigano, Restaurant Assistant Manager, Four Seasons Hotel Sydney, 0458807553, Jessica.ezigano@fourseasons.com
- Michael Chen, Restaurant Assistant Manager, Four Seasons Hotel Sydney, 0409700893, michael.chen@fourseasons.com
Certification
- Working With Children Check WWC2839395V
- Anaphylaxis training
- CPAT certificate
- RSA NSW
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
Timeline
Trainee Educator
Story House Early Learning Alexandria
06.2024 - Current
Design Training Team – Food and Beverage attendant
Mode Kitchen and Bar
02.2022 - Current
Food and Beverage attendant
Hotel School Front Desk
10.2020 - 12.2020
Housekeeping
HOTEL SCHOOL HOUSEKEEPING
10.2020 - 12.2020
Food and Beverage attendant
Four Seasons Hotel Sydney
11.2019 - 01.2022
Food and Beverage attendant
CHAMBER FINE DINING, CHAMBERS BAR & SUBLIME BAR
04.2019 - 06.2019
COOKIES CAFÉ AND COOKIS CART
04.2019 - 06.2019
CASCADES BUFFET RESTAURANT & OLIVE TREE WALDORF LEURA GARDENS RESORT
04.2019 - 06.2019
Master of Teaching (Primary and Early childhood) -
Bachelor of Business (International Hotel & Resort Management) -
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