- Music - (Performing Musician)
- Badminton
Dynamic executive leader with over 25 years of extensive experience in consulting and banking, specializing in enterprise and solution architecture to drive business-aligned technology outcomes. Expertise in influencing strategic transformations through scalable, modern platforms, currently overseeing architecture for Corporate & Institutional Banking and Business & Private Banking, managing 14 business domains. Proven track record of fostering strong stakeholder relationships and delivering multi-year executable roadmaps focused on legacy decommissioning and simplification while leading a high-performing team of 80 architects across multiple regions. Deep knowledge in enterprise architecture across people, processes, technology, and data enables the resolution of complex challenges to achieve strategic objectives.
People & Leadership
Key Deliverables
Strategic Leadership & Architecture
Major Programs
Deliverables
Basel III Program
ECRS Re-platforming Project
CASS / CARE Remediation Project
Led a team of 5 Business Analysts across multiple business units, driving workshop facilitation and requirements gathering. Reengineered processes in Home Security and CLUB units to eliminate operational bottlenecks. Documented business requirements and impact assessments using Adaptive ESP and consulting prioritisation methods. Facilitated workshops to assess the financial and customer experience impact of lacking a Single Customer View (SCV), applying IBM’s SCV Maturity Model to shape CRM strategy and roadmap. Conducted strategic analysis of Siemens’ contact centre using IBM’s Capability Maturity Model, identifying gaps and recommending improvements. Led system testing for Documentum’s global rollout at PwC, defining comprehensive testing and functional requirements. Managed IBM’s RFT/RFP responses and provided technical support and training for eWFM software in call centre environments.