Goal-driven and customer-focused professional with over 5 years of experience in customer care, sales support, and service roles across diverse industries. Demonstrated success in managing inbound communications, resolving customer concerns, and exceeding KPIs and customer satisfaction targets (95%). Adept at identifying client needs, providing tailored solutions, and building lasting relationships. Now seeking to leverage interpersonal, communication, and problem-solving skills to transition into a dynamic Sales Development Representative role.