Tanveer Kaur
Boronia Heights
Summary
I am enthusiastic and dedicated college student pursuing bachelor of early childhood education,seeking a childcare position to gain practical experience and contribute to nurturing and safe environment for children .i am eager to apply knowledge from coursework and develop hands - on skills in early education and childcare
Overview
1
1
year of professional experience
Work History
Customer Service Provider
Golgappa Indian Street Food Restaurant
08.2024 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
- Maintained detailed records of customer interactions, ensuring accurate documentation for future reference.
- Collaborated with team members to optimize workflows and deliver exceptional customer support.
- Developed rapport with clients through active listening and empathetic understanding of their concerns.
Customer Service Representative
Coles
02.2024 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Babysitter
Home Daycare
06.2024 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
Bachelor of Early Childhood Education - Teacher
Ikon Institute of Australia
Brisbane, QLD08-2028
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Teamwork and collaboration
References
childcare educator - Harminder jhutty
contact number - 0478121110
Timeline
Customer Service Provider
Golgappa Indian Street Food Restaurant
08.2024 - Current
Babysitter
Home Daycare
06.2024 - 08.2024
Customer Service Representative
Coles
02.2024 - 01.2025
Bachelor of Early Childhood Education - Teacher
Ikon Institute of Australia
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