Amritpal Sandhu
Brisbane
Summary
I am an experienced and compassionate healthcare professional with a strong commitment to delivering high-quality patient care. Throughout my career, I have consistently demonstrated the ability to thrive in fast-paced clinical environments, where sensitivity, precision, and adaptability are essential. My approach is rooted in empathy and professionalism, allowing me to address the diverse physical and emotional needs of patients while fostering trust and comfort.
Collaboration is a cornerstone of my practice. I work seamlessly with multidisciplinary teams to support optimal patient outcomes, maintain high standards of safety and hygiene, and contribute to a positive healthcare environment. My strong clinical judgment, hands-on care capabilities, and attention to detail ensure that patients receive not only effective treatment but also the dignity and respect they deserve.
I am particularly committed to making a meaningful difference in the lives of those I care for—every shift and with every patient. I take pride in my ability to remain calm under pressure, adapt to different care settings and patient populations, and continually strive for excellence in patient satisfaction, wellness, and safety.
Overview
8
8
years of professional experience
Work History
Assisstant in nursing
Woolgoolga Distric Retriment Village
02.2023 - 03.2025
- Assisted in project coordination, ensuring timely completion of tasks and adherence to deadlines.
- Supported team members by organizing meetings, preparing agendas, and documenting minutes.
- Developed streamlined procedures for data entry, enhancing accuracy and reducing errors.
- Collaborated with cross-functional teams to gather requirements and implement process improvements.
- Utilized software tools to track project progress and maintain up-to-date documentation.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Increased efficiency by implementing new processes and providing administrative support to management.
AIN
Estia Health
03.2021 - 08.2022
- Provided compassionate care to residents, enhancing comfort and well-being.
- Assisted nursing staff with daily activities, ensuring efficient patient support.
- Documented patient progress accurately in medical records for effective care coordination.
- Collaborated with multidisciplinary teams to develop personalized care plans.
- Educated residents on health management strategies, promoting independence and self-care.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
PERSONAL CARE WORKER
Magnolia aged care
01.2022 - 06.2022
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Coordinated medical appointments, errands, and social events.
- Responded quickly to emergency situations and provided necessary first aid.
- Offered safety guidance protection to increase mobility for clients with impaired judgment.
- Responded to resident dining needs and assisted with feeding.
- Assisted residents in activities of daily living to maintain health and dignity.
- Prepared meals according to client dietary requirements.
- Reported health changes and provided proper documentation to appropriate staff.
- Maintained secure environment for staff and residents, following established safety standards.
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Provided clients with communication assistance, typing correspondence and obtaining information for them.
- Directed patients in simple prescribed exercises or in use of braces or artificial limbs.
- Checked patients' pulse, temperature, and respiration.
- Served clients regular balanced meals for breakfast, lunch and dinner.
- Prepared and maintained records of client progress and performed services.
Uber Driver
Uber
01.2019 - 11.2021
- Navigated diverse city routes efficiently to ensure timely passenger pickups and drop-offs.
- Provided exceptional customer service by maintaining a friendly and professional demeanor during rides.
- Ensured vehicle cleanliness and maintenance, contributing to overall safety and rider satisfaction.
- Adapted quickly to changing traffic conditions, demonstrating strong problem-solving skills in real-time scenarios.
- Collected feedback from passengers to improve service quality and address any concerns promptly.
- Coordinated with rideshare platform support to resolve issues, ensuring seamless operational flow during peak hours.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
Manager
Olive at Hawker
10.2016 - 11.2018
- Coordinated team activities to enhance operational efficiency and streamline workflows.
- Developed training materials for onboarding new staff, improving overall team performance.
- Facilitated communication between departments to optimize resource allocation and support initiatives.
- Analyzed operational data to identify trends and recommend actionable solutions for enhancement.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
ACCOUNTING
Gold Coast tafe
Gold Coast, QLD05.2016
Diploma of Hospitality Management
Holmes Institute
QLD02-2017
Assistant in Nursing
Australian College of Community And Health Service
Queensland09-2021
Skills
- Community Integration
- Household Organization
- Personal Care Assistance
- Direct Patient Care
- Behavior Redirection
- Privacy And Confidentiality
- Personal Service
- Medical Reminders
- First Aid And Safety
- Client Relationship Management
- Care Plan Assessment
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Relationship building
- Problem-solving
- Workload management
- Support services
- Administrative duties
- Team leadership
- Customer service
- Decision-making
- Clinical judgment
- Compassion and empathy
- Quality improvement
- Patient care
- Reliable team player
- Direct patient care
- Friendly, positive attitude
- Teamwork and collaboration
- Excellent communication
- Critical thinking
- Active listening
- Calm under pressure
Reference
Tanveer Sandhu (RN)
Tanveersandhu0@gmail.com
Sandeep Nain (RN)
Sandeepnain0@icloud.com
0402730565
Timeline
Assisstant in nursing
Woolgoolga Distric Retriment Village
02.2023 - 03.2025
PERSONAL CARE WORKER
Magnolia aged care
01.2022 - 06.2022
AIN
Estia Health
03.2021 - 08.2022
Uber Driver
Uber
01.2019 - 11.2021
Manager
Olive at Hawker
10.2016 - 11.2018
ACCOUNTING
Gold Coast tafe
Diploma of Hospitality Management
Holmes Institute
Assistant in Nursing
Australian College of Community And Health Service
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