Fitness
Tanveer Singh
Asst Manager And Retail Sales Team Member
Dubbo,NSW
Summary
Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Assistant Manager
IGA Supermarket
Dubbo, NSW
03.2024 - Current
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Gained strong leadership skills by managing projects from start to finish.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Self-motivated, with a strong sense of personal responsibility.
Retail Team Member
Ampol Ltd.
Dubbo, Gosford, NSW
10.2023 - 04.2024
- Participated in loss prevention efforts by monitoring customer activity and reporting suspicious behavior to management.
- Maximized revenue during peak seasons through effective execution of promotional campaigns and strategic visual merchandising efforts.
- Maintained updated product knowledge through regular participation in trainings, enabling confident promotion of items to potential buyers.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Wrapped, boxed and weighed bakery department products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used in-store system to locate inventory and place special orders for customers.
- Increased sales and customer satisfaction through personalized servicing.
Sales Team Member
Metro Petroleum
Long Jetty, NSW
03.2023 - 07.2023
- Mentored junior team members, sharing best practices for achieving sales goals and maintaining customer relationships.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Resolved customer issues promptly, ensuring their continued loyalty to company's products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented marketing plans to increase brand awareness and drive sales
- Conducted comprehensive product presentations, resulting in higher customer satisfaction and increased sales
Education
Diploma - Computer Science
Thapar Polytechnic College
Patiala 04.2001 -
Skills
Expense Reporting
POS Software
Personnel Training
Trade show representation
Closing Techniques
Closing Techniques
Adaptability and Flexibility
Strong Communication and Interpersonal Skills
Client Service
Customer Success Management
Expense Reporting
Customer Service
Emergency Response
Lead Generation
Cost Reduction
Needs Assessment
Accomplishments
- Consistently met and exceeded sales targets as a Sales Team Member at Metro.
- Received commendations from supervisors for maintaining a safe and secure environment as an Assistant Retail Loss Prevention Member.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Interests
Sports
Crypto
Timeline
Assistant Manager
IGA Supermarket
03.2024 - Current
Retail Team Member
Ampol Ltd.
10.2023 - 04.2024
Sales Team Member
Metro Petroleum
03.2023 - 07.2023
Diploma - Computer Science
Thapar Polytechnic College
04.2001 -