Compassionate Health Care Assistant with hands-on experience providing companionship and emotional support to residents. Committed to creating positive rapport with residents and providing quality patient care.Complies with healthcare guidelines, policies and standards and reports patient information and observations to plan and guide nursing care. Maintains safe and clean environment using approved infection control practices. Enthusiastic Care Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Healthcare Industry.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Healthcare Assistant
Smithridge Healthcare Recruitment Services
Wolverhampton, United Kingdom
03.2022 - 06.2023
Provided companionship and emotional support to elderly clients.
Participated in team building activities designed to improve communication skills amongst colleagues.
Dementia and Alzheimer's knowledge
Documenting behaviors
Supporting personal needs, Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes
Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance
Observed patient skin conditions and reported findings to registered nurse
Supported nursing staff with care of incontinent patients and promotion of continence care
Lifted patients using appropriate equipment in accordance with moving and handling policy
Arranged bedding and cushions to enhance patient comfort in bed and chairs
Maintained clean environment with due consideration to health and safety issues and infection control policy
Adhered to patient special diets and provided supplementary drinks under nursing staff supervision
Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs
Reduced risks of patient infection and cross- contamination by cleaning and sterilizing equipment
Facilitated personal hygiene management, feeding and ambulation
Transported patients between rooms and appointments or testing locations
Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
Helped with light housekeeping tasks such as laundry, vacuuming, dusting and cleaning bathrooms.
Maintained records of client care plans and progress notes.
Administrator
Ambitious Business Centre LLC
Dubai, United Arab Emirates
02.2020 - 08.2021
Computerized office activities, maintained customer communications and tracked records through delivery
Managed agendas and calendars, boosting productivity and improving organizational initiatives
Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow
Aided colleagues, managers and customers through regular communication and assistance
Coordinated with human resources department to handle payroll and personnel databases
Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies
Managed company schedule to coordinate calendar and arrange travel
Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
Senior Process Associate
Knack Global Pvt Ltd
Mohali, India
08.2017 - 01.2019
Met month-end reporting objectives and deadlines
Leveraged accounting software to perform data entry and prepare reports and statements while minimizing errors
Participated in special projects to increase productivity and make meaningful impact on company and mission
Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency
Developed production techniques and production processes to meet customer and organizational needs.
Subject Matter Expert
Snapdeal
Mohali, India
06.2015 - 06.2017
Supported enterprise and business goals by introducing new product and service offerings
Improved user productivity and efficiency through system training and support
Led teams in scheduled and unscheduled equipment maintenance to optimize readiness
Identified and recommended new products based on market research and consumer analysis
Collaborated with management to identify and prioritize new development concepts.
Content Advisor
TATA BUSINESS SUPPORT SERVICES
Mohali, India
06.2014 - 07.2015
Carried out day-to-day duties accurately and efficiently
Actively listened to customers' requests, confirming full understanding before addressing concerns
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Worked flexible hours across night, weekend and holiday shifts
Participated in continuous improvement by generating suggestions, engaging in problem- solving activities to support teamwork.
Education
Advance Diploma in Construction Design -
National Institute of Technology
Perth, WA
09-2025
Master - Business Administration
University of Worcester
United Kingdom
09.2022
Bachelors of Computer Applications - Information Technology
K.C Institute of Management
India
10-2015
Skills
Compassionate Care
Personal Hygiene Assistance
Mobility Assistance
Dementia Care
Feeding Assistance
Incident Reporting
Basic Housekeeping
Behavioral Management
Activity Planning
Documentation
Care Plan Adherence
Daily living assistance
Certification
1. Certified Healthcare Assistant, Smith ridge Healthcare Ltd
2. CHC33021 Certificate 3 in individual Support (Ageing & Disability)
3. First Aid
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
References
References available upon request.
Timeline
Healthcare Assistant
Smithridge Healthcare Recruitment Services
03.2022 - 06.2023
Administrator
Ambitious Business Centre LLC
02.2020 - 08.2021
Senior Process Associate
Knack Global Pvt Ltd
08.2017 - 01.2019
Subject Matter Expert
Snapdeal
06.2015 - 06.2017
Content Advisor
TATA BUSINESS SUPPORT SERVICES
06.2014 - 07.2015
Advance Diploma in Construction Design -
National Institute of Technology
Master - Business Administration
University of Worcester
Bachelors of Computer Applications - Information Technology
RECRUITMENT COORDINATOR CUM DOCUMENTATION EXECUTIV at YORK RECRUITMENT HEALTHCARE & TECHNICALRECRUITMENT COORDINATOR CUM DOCUMENTATION EXECUTIV at YORK RECRUITMENT HEALTHCARE & TECHNICAL