Tanviben Patel
Oxenford,QLD
Summary
Proven Assistant in Nursing with a track record of enhancing patient care quality at Ozcare. Leveraged database administration and exceptional communication skills to boost patient satisfaction. A reliable team player who has significantly contributed to reducing fall incidents and improving care documentation, demonstrating a commitment to excellence and patient dignity.
Overview
7
7
years of professional experience
Work History
Assistant in Nursing
Ozcare
De Paul Villa, Southport
11.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature and blood pressure.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Assistant in Nursing
Queensland Health(casual)
Gold Coast University Hospital, Southport
10.2023 - Current
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Supported patients with personal care tasks to preserve dignity and promote independence.
Assistant in Nursing
Ozcare
Parkwood Gardens, Labrador
05.2020 - 10.2023
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Customer Service Representative
Sai Brisbane
Brisbane CBD
09.2019 - 05.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Improved resolution time with effective problem-solving for customer complaints.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Data Analyst
Revokarma Hub Software and Services
Gujarat, India
06.2017 - 07.2019
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Used statistical methods to analyze data and generate useful business reports.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
Education
Certificate 3 - Aged Care
Apex Institute
Mount Gravatt, QLD2020
Bachelor of Science - Information Technology
Sardar Vallabhbhai Patel Institute of Technology
India 06.2016
Skills
- Patient Care
- Database Administration
- Maintaining privacy
- Reliable team player
- Good communication
- Trustworthy companion
Timeline
Assistant in Nursing
Ozcare
11.2023 - Current
Assistant in Nursing
Queensland Health(casual)
10.2023 - Current
Assistant in Nursing
Ozcare
05.2020 - 10.2023
Customer Service Representative
Sai Brisbane
09.2019 - 05.2020
Data Analyst
Revokarma Hub Software and Services
06.2017 - 07.2019
Certificate 3 - Aged Care
Apex Institute
Bachelor of Science - Information Technology
Sardar Vallabhbhai Patel Institute of Technology