Summary
Overview
Work History
Education
Skills
Timeline
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Tanviben Patel

Oxenford,QLD

Summary

Proven Assistant in Nursing with a track record of enhancing patient care quality at Ozcare. Leveraged database administration and exceptional communication skills to boost patient satisfaction. A reliable team player who has significantly contributed to reducing fall incidents and improving care documentation, demonstrating a commitment to excellence and patient dignity.

Overview

7
7
years of professional experience

Work History

Assistant in Nursing

Ozcare
11.2023 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature and blood pressure.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Assistant in Nursing

Queensland Health(casual)
10.2023 - Current
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
  • Supported patients with personal care tasks to preserve dignity and promote independence.

Assistant in Nursing

Ozcare
05.2020 - 10.2023
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.


Customer Service Representative

Sai Brisbane
09.2019 - 05.2020
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Data Analyst

Revokarma Hub Software and Services
06.2017 - 07.2019
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Utilized data visualization tools to effectively communicate business insights.
  • Used statistical methods to analyze data and generate useful business reports.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.

Education

Certificate 3 - Aged Care

Apex Institute
Mount Gravatt, QLD
2020

Bachelor of Science - Information Technology

Sardar Vallabhbhai Patel Institute of Technology
India
06.2016

Skills

  • Patient Care
  • Database Administration
  • Maintaining privacy
  • Reliable team player
  • Good communication
  • Trustworthy companion

Timeline

Assistant in Nursing

Ozcare
11.2023 - Current

Assistant in Nursing

Queensland Health(casual)
10.2023 - Current

Assistant in Nursing

Ozcare
05.2020 - 10.2023

Customer Service Representative

Sai Brisbane
09.2019 - 05.2020

Data Analyst

Revokarma Hub Software and Services
06.2017 - 07.2019

Certificate 3 - Aged Care

Apex Institute

Bachelor of Science - Information Technology

Sardar Vallabhbhai Patel Institute of Technology

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Tanviben Patel