Tanvir Hasan Emon
Summary
With nearly two years of experience in customer service, housekeeping, and cleaning services, I am a passionate individual known for my hardworking ethic and exceptional communication skills. Thriving in fast-paced environments, I excel at overcoming challenges and providing excellent customer service. My adaptability and strong interpersonal skills make me a valuable asset to any team.
Overview
1
1
year of professional experience
Work History
Housekeeping Supervisor
Dorsett Melbourne
07.2023 - 10.2024
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Worked well in a team setting, providing support and guidance.
- Trained and mentored all new personnel to maximize quality of service and performance.
Cleaner
Demos Property Services
10.2023 - 03.2024
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Public area attendant
Nesuto Dockland
10.2023 - 03.2024
- Cleared rubbish and debris from lobby, elevators, stairways and hallways to uphold cleanliness standards.
- Promoted a welcoming atmosphere for guests through friendly interactions and a proactive approach to addressing any observed concerns or opportunities for improvement in public areas.
- Contributed to a positive work environment through effective communication and teamwork with colleagues and supervisors.
- Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
Education
Bachelor of Science - Cyber Security
Kent Institute Australia
Melbourne, VIC12-2026
Skills
Supply Replenishment
Chemical Cleaners
Store Layouts
Product Processing
Customer Satisfaction
Housekeeping knowledge
Customer service-focused
Cleaning and sanitation
Cleaning techniques
Guest Relations
Languages
English
Full Professional
Timeline
Cleaner
Demos Property Services
10.2023 - 03.2024
Public area attendant
Nesuto Dockland
10.2023 - 03.2024
Housekeeping Supervisor
Dorsett Melbourne
07.2023 - 10.2024
Bachelor of Science - Cyber Security
Kent Institute Australia
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