Tanvir Nandha
Penrith,NSW
Summary
Finance and mortgage broking candidate with completed FNS40821 Certificate IV and proven sales management experience in client consultation, CRM systems and lead conversion. Strong communicator skilled in building trust, identifying customer needs, handling objections and converting enquiries into outcomes.
Seeking a mortgage broking career focused on residential lending, loan support and client relationships.
Overview
3
3
years of professional experience
Work History
Sales manager
Ozi4x4
2024.05 - Current
- Managed CRM pipeline, customer enquiries and quote follow-ups to convert leads into high-value sales.
- Assisted with customer finance applications for 4WD packages exceeding $20,000.
- Collected application details, tracked approval progress and followed up customers with the finance manager.
- Built trust with customers by explaining finance options, repayments and approval requirements in clear, professional language.
- Maintained strong sales performance through consultative selling, objection handling and structured follow-up.
Assistant Manager
Supercheap auto
2023.06 - 2024.05
- Assisted in training new staff on product knowledge and customer service standards.
- Coordinated daily operations to ensure efficient store functioning and inventory management.
- Handled customer inquiries and resolved issues to enhance overall satisfaction.
- Implemented merchandising strategies to promote seasonal products effectively.
- Monitored sales performance and provided insights for inventory replenishment needs.
Education
FNS40821 Certificate IV in Finance And Mortgage
.
Skills
Consultative Sales & Client Needs Analysis
CRM & Sales Pipeline Management
Loan Application Support & Document Collection
Customer Relationship Management
Compliance, Privacy & Attention to Detail
Timeline
Sales manager
Ozi4x4
2024.05 - Current
Assistant Manager
Supercheap auto
2023.06 - 2024.05
FNS40821 Certificate IV in Finance And Mortgage
.