Mohammed Tanvir Zaman
Sydney
Summary
Skilled Retail Sales professional with 4 years of experience in busy retail Store. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.
As a Retail Assistant, very fluent in English and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Moreover, very knowledgeable about keeping optimal stock levels and merchandising items to
drive sales.
Overview
2026
2026
years of professional experience
Work History
Early Childhood Educator
Little Beginning Medowie
08 2024 - 03 2025
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
Senior Waiter
Zest Waterfront Venues
01.2019 - Current
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Retail Assistant
IGA Supermarket
10.2020 - 04.2022
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
- Approached browsing customers to initiate conversations to determine buying preferences.
Front of House
Cafe Sydney
03.2020 - 04.2021
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
Education
Biomedical Science -
Australian Catholic University
07.2023
Graduate Diploma of Early Childhood Education -
Victoria University
Skills
- Menu Memorization and Presentation
- PPE Guideline Compliance
- Order Accuracy and Delivery
- Special Requests and Substitutions
- Team Player
- Food and Beverage Service
- Regulatory Compliance
- Practice Management
Reference
Reference will be provided on request.
Timeline
Retail Assistant
IGA Supermarket
10.2020 - 04.2022
Front of House
Cafe Sydney
03.2020 - 04.2021
Senior Waiter
Zest Waterfront Venues
01.2019 - Current
Early Childhood Educator
Little Beginning Medowie
08 2024 - 03 2025
Biomedical Science -
Australian Catholic University
Graduate Diploma of Early Childhood Education -
Victoria University
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