Tanvir Hasan Emon
Williamstown,VIC
Summary
With almost two years of experience in customer services,retail, cleaning services and the food industry, i am passionate individual known for my hardworking ethic and exceptional communication skills. I excel in fast-paced environments,thrive on challenges and provide excellent customer service .My adaptability and strong interpersonal skills makes me a valuable asset to any team.
Overview
3
3
years of professional experience
Work History
Housekeeping Houseman
Dorsett Melbourne Hotel
07.2023 - 10.2023
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Sales Representative
Shopno
03.2021 - 11.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Cleaner
Dominos
01.2021 - 09.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Bachelor of Science - Information And Communication Technology
Swinburne University of Technology
Melbourne, VICSkills
- Linens and Toiletries
- Quality Control Guidelines
- Quality Assurance Controls
- Mopping and Buffing Floors
- Interior and Exterior Cleaning
Languages
English
Professional Working
Timeline
Housekeeping Houseman
Dorsett Melbourne Hotel
07.2023 - 10.2023
Sales Representative
Shopno
03.2021 - 11.2021
Cleaner
Dominos
01.2021 - 09.2021
Bachelor of Science - Information And Communication Technology
Swinburne University of Technology
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