Tanvirullah Khan
Melbourne,VIC
Summary
Results-driven business professional with experience supporting cross-functional operations in dynamic environments. Skilled in data analysis, strategic planning, and project execution with a strong focus on efficiency and value creation. Proven ability to deliver insights, streamline processes, and contribute to client-focused solutions with professionalism and initiative.
Overview
3
3
years of professional experience
Work History
Guest Service Agent
Holiday Inn
09.2024 - Current
- Customer Service and Guest Relations: Greet and assist guests with check-ins, check-outs, and inquiries. Resolve guest concerns promptly to ensure satisfaction.
- Front Desk Operations: Efficiently managed reservations, modifications, and cancellations using hotel systems, accurately processed payments and handled billing inquiries, while coordinating with other departments to ensure guest needs were met.
- Sales and Promotions: Upsell hotel amenities and services to enhance guest experience and increase revenue. Maintain efficiency during peak hours while delivering high-quality service.
Business Development Clinic
Deakin University
03.2025 - 05.2025
- Developed key skills in client-focused problem-solving, self-management, communication, teamwork, and leadership during WIL placement at a psychology clinic.
- Contributed to client engagement strategies through research and ethical, data-driven solutions.
- Applied the 7 Levers Framework to enhance strategic planning, prioritization, and reflective practice.
- Strengthened conflict resolution and delegation abilities by working collaboratively in diverse teams.
- Addressed a team communication barrier with empathy, supporting a role reassignment to maintain group effectiveness.
- Gained emotional intelligence and confidence in leading teams and navigating complex professional situations.
Crew Member
McDonald's
01.2024 - 08.2024
- Operational Contribution: Contributed to evening operations for smooth service.
- Team Collaboration: Collaborated with team members to ensure efficiency.
- Versatile Responsibilities: Managed order-taking, food preparation, and packaging in a fast-paced environment.
- Customer Service Excellence: Delivered friendly and prompt customer service.
Accountant
D.S,K ASSOCIATES
07.2022 - 10.2022
- Financial Reporting: Prepared financial statements and forecasts.
- Bookkeeping: Managed bookkeeping and maintained accurate financial records.
- Tax Preparation and Compliance: Handled tax calculations, filings, and compliance.
Education
MBA - Logistics And Supply Chain Management
Deakin University
Melbourne10-2025
M.COM -
University of Mumbai
01.2022
B.COM -
University of mumbai
01.2020
Skills
- Efficient data tracking
- Microsoft Office proficiency
- General IT literacy
- Effective group collaboration
- Positive interactions in work environments
- Customer service support
- Analytical problem-solving
- Data interpretation
Accomplishments
- Successfully developed and applied client-focused problem-solving, self-management, and leadership skills during a WIL placement at a psychology clinic. Improved client engagement strategies by conducting research, interpreting client needs, and delivering ethical, data-driven solutions. Applied frameworks such as the 7 Levers to enhance planning and reflection. Strengthened communication by adapting to diverse audiences and using active listening techniques. Collaborated in diverse teams, resolving conflicts and delegating effectively.
Languages
English
Hindi
Urdu
Timeline
Business Development Clinic
Deakin University
03.2025 - 05.2025
Guest Service Agent
Holiday Inn
09.2024 - Current
Crew Member
McDonald's
01.2024 - 08.2024
Accountant
D.S,K ASSOCIATES
07.2022 - 10.2022
M.COM -
University of Mumbai
MBA - Logistics And Supply Chain Management
Deakin University
B.COM -
University of mumbai
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